cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

I paid for the upgrade plan

JAdams2023
Newcomer
Newcomer

‎2023-03-31 05:11 PM

Back when Zoom emailed everyone to upgrade their plan or delete old files, I chose to upgrade so that I could save my recordings. But for the last month, whenever I record something it saves the file but, it is not available nor does it show under RECORDINGS. If this is the case, then, why am I being billed if the recording is not available and I don't have access to it? I mean, it will convert the file but it is not located in my Zoom account. Please help. Thank you.

Topics:
0 Likes
0 REPLIES 0