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I never used or ordered the Zoom, however I am being charged every month

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Moty1
Newcomer
Newcomer

‎2023-06-17 01:37 PM

I never used Zoom, and never requested any billable Zoom application, however I am being charged every month for 10 dollars. I even replaced the related credit card , but still it is being charged now again.I am getting massage that there is request for deal in Zoon .US 888-799-96 for 10 $.

I am requesting to cancel it and refund me .

Best Regards

Moty

 

 

 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-22 08:24 AM

Hi @Moty1 I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-22 08:24 AM

Hi @Moty1 I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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