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2021-09-24 06:50 PM - last edited on 2024-01-17 10:58 AM by RN
I'm not able to get the dropdown (which is supposed to show me 'Help', etc.,) when I click on my profile picture... anyone had an issue like that?
Solved! Go to Solution.
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2021-10-08 05:42 PM
Thanks Rupert and AustinP. (I'm only just see this). I was able to get the fix from Zoom support. I should have been using the Zoom Desktop Client (which I downloaded after hearing from Zoom), instead of accessing it on the Zoom Web Portal.
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2021-09-27 07:56 AM
This may be a simple interface problem in an older version of Zoom conflicting with maybe some new features.
I would recommend downloading the latest version and installing - this will ensure what you have is up to date. Maybe that will help.
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2024-01-18 12:50 PM
It has 2 choices 32 bit client or ARM. Should I download ARM? Thanks.
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2021-09-27 09:56 AM
@ronsul, can you please share a screenshot of what you're seeing? (Be sure to blur/block any personal information.)
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2021-10-08 05:42 PM
Thanks Rupert and AustinP. (I'm only just see this). I was able to get the fix from Zoom support. I should have been using the Zoom Desktop Client (which I downloaded after hearing from Zoom), instead of accessing it on the Zoom Web Portal.
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2023-06-13 10:37 AM
Me too.
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2024-01-18 12:48 PM
Me too. Did you get an answer? I mean does it matter when using a webcam? I can increase audio once I'm in a meeting by clicking bottom left mic icon. It just bothers me, too, about not getting that drop down menu.