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I have wrongly purchased large meeting with 1000 people

ycyiu
Newcomer
Newcomer

Hi,

 
I have wrongly purchased large meeting with 1000  people and cancel it and then I had purchased the large meeting with 500 people.
 
However,   system do not refund the large meeting with 1000 people to me.
 
Please help.
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

The volunteers in the Zoom Community do not have access to your account. Please contact Zoom Billing Support here for assistance: https://support.zoom.us/hc/en-us/requests/new 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !