cancel
Showing results for 
Search instead for 
Did you mean: 

I got charged $231.00 today by zoom

EJB
Newcomer
Newcomer

My current plan is monthly and every month I am charged $21.00 CAD, but today I got charged $231.00. Can someone please help clarify why I am being charged this huge amount?

 

Thanks!

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @EJB. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !