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I got charged $231.00 today by zoom

EJB
Newcomer
Newcomer

‎2022-11-20 11:29 AM - last edited on ‎2023-04-28 01:27 PM by Community Moderator | Employee

My current plan is monthly and every month I am charged $21.00 CAD, but today I got charged $231.00. Can someone please help clarify why I am being charged this huge amount?

 

Thanks!

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-11-20 03:03 PM

Hi, @EJB. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website or the Z-SPAN website.
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