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I did not get refund but on my email I said that I will receive 11.99$ of 14.99$ I paid

Jerald
Newcomer
Newcomer

I did not get refund but on my email I said that I will receive 11.99$ of 14.99$ I paid

2 REPLIES 2

Jerald
Newcomer
Newcomer

*It

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @Jerald. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!