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How can I re-add a deleted user?

DeviM
Newcomer
Newcomer

‎2023-02-01 08:47 PM - last edited on ‎2023-05-05 10:57 AM by Community Moderator | Employee

How can I re-add a deleted user? It is giving a message saying the email is already there even after I have deleted the user account. What are the steps to re assign license with adding account.

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2 REPLIES 2

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-01 09:07 PM

Hello,

 

Did this user have a Zoom phone account and is in the trash ? If not, I suggest open a support ticket

 

Hope that helps

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DeviM
Newcomer
Newcomer
In response to sachinzoom

‎2023-02-01 09:20 PM

Hi Sachin,

 

Thanks for the advise. I don't think so there is a phone number linked to this account. I better to open a ticket with Zoom.