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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Error code 2025

Mpakiela
Newcomer
Newcomer

Hi,

I am having trouble logging into my Zoom account. I usually logged in using GOOGLE, but by mistake, I disabled the option to log in to Zoom using GOOGLE in my account settings, and now I have no other way to log in to Zoom. 

 
Currently, when trying to log in using Google, the following message appears: "You cannot log in to your Zoom account using this method. Please contact your IT administrator for instructions. (2 025)"
 
I need your help urgently as I have a very important online meeting today, and I need access to my account
3 REPLIES 3

hello_pdd
Newcomer
Newcomer

hello, were you able to sign in again? I am experiencing the same issue. I need help please

trhhtgytry
Newcomer
Newcomer

Hello!
Were you able to resolve the issue? And how? Thank you. I'm struggling with this too.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @trhhtgytry!

Welcome to the Zoom Community! We're glad to have you here.

Kindly check this article for troubleshooting sign-in issues. 

Let us know if this helps or if you need further assistance.


Mark
Zoom Community Team
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