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Error 1132

Emilyshields
Newcomer
Newcomer

My phone was blacklisted by zoom. I submitted two appeals and the second one was approved. Unfortunately, I am still getting an 1132 error. I tried deleting and reinstalling my app. I cannot get a response when reporting the error… and I cannot sign into my account to get assistance on technical support. Please help!!!!

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Emilyshields,

Sorry for the late response. If this has not been solved yet, please contact Zoom Trust & Safety at https://zoom.us/appeals.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

2 REPLIES 2

S_K
Community Champion | Employee
Community Champion | Employee

If you are receiving error code 1132, please follow these steps:

  1. Update the Zoom desktop client or mobile app
  2. Attempt to sign in to your account on the client to recreate the 1132 error.
    The 1132 error message will appear.
  3. Next to the error message, click Report to Zoom and provide requested information. 
    A report will be sent to the email address you used to sign in with.
  4. Confirm the report that is sent to your email.
    Zoom will reach out through email with further details. 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Emilyshields,

Sorry for the late response. If this has not been solved yet, please contact Zoom Trust & Safety at https://zoom.us/appeals.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?