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Discounted Zoom account payment error

yeonghunlee
Listener

I purchased a Zoom license after receiving a discount code from the company. Although the payment window shows USD 66, the actual payment withdrawn from the bank account is USD 1,369. why is there this error? Can I get a refund in this case?

1 REPLY 1

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@yeonghunlee 

Please submit a request to Zoom Billing for assistance.