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Discounted Zoom account payment error

yeonghunlee
Newcomer
Newcomer

‎2023-08-10 12:52 AM

I purchased a Zoom license after receiving a discount code from the company. Although the payment window shows USD 66, the actual payment withdrawn from the bank account is USD 1,369. why is there this error? Can I get a refund in this case?

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1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

‎2023-08-18 03:42 PM

@yeonghunlee 

Please submit a request to Zoom Billing for assistance.

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