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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Community email address not same as Account email address

jfire7887
Explorer
Explorer

‎2023-08-31 02:14 PM

One Year Member Anniversary badge notification sent to old email address.  Logged on with current/new email address which had already been updated with Zoom as account email address.  Cannot find where old email address is still being used for other purposes, such as community-related, so it can be updated there as well.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-09-07 12:08 PM

Hi @jfire7887 sent you a community pm for further clarification, thanks! 

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Zoom Community Moderator
he/him/his

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