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Zoom AI Companion2023-03-07 07:24 PM
Hello I just received an invoice for the anual subscription which I never accepted. I pay monthly because I cannot afford to pay the whole amount. You should have asked me if that is the plan I wanted to do. And not just charge me the whole years. Please cancel my subscription immediately.
i attached a photo where you can see all of my charges had been monthly and know I have a charge for an amount I can’t afford.
2023-03-10 10:13 AM
Hi @ Kh suggest reaching out to Billing Support, as Billing does not monitor the Community. If your account is eligible for a refund, a refund can be requested when canceling your plan through the web portal: