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2024-12-16 09:39 PM
Hi, we are a subscriber of Zoom under account name Vilor Berhad, from Malaysia. We would like to seek favor from you team to provide us the certificate of tax residence.
2025-10-15 03:50 AM
Hi,
You will need to reach out to the Billing depatement in oreder to issue you the Tax Residency Certificates
These are the methods you can use to contact their department.
Phone
You can call the Billing team on one of these numbers.
United States: +1.888.799.9666 ext 3
Live Chat
You can speak with the Billing team through chat on our website. Please first sign in to your Zoom account at zoom.us/profile.
You can then click the blue 'speech bubble' icon in the right corner on any page. If you type in 'Contact Billing' the system will ask some questions & then introduce you to a Billing representative.
Ticket
You can submit a Billing request through this form and one of their team will follow up with you directly.
https://support.zoom.us/hc/en-us/requests/new
The Billing team is available 9am Mon - 5pm Fri (PST).
Have a great day ahead, and take care!