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2022-10-06 06:55 AM - last edited on 2023-04-25 12:13 PM by Bri
Trying to subscribe to the pro plan I get to https://zoom.us/account/billing/buy_subscription, which keeps saying "Loading ...". Browser console says
Uncaught TypeError: Cannot read properties of undefined (reading 'isROSCACustomer')
at ba (pay_method_new.min.js:1:113513)
at at.buildSubscriptionForm (pay_method_new.min.js:1:114085)
at HTMLDocument.<anonymous> (buy_subscription_zuora.min.js:1:20899)
at e (all.min.js:2:30038)
at t (all.min.js:2:30340)
This happens both on chromium and firefox and already happens for some weeks.
2022-10-06 09:54 AM - edited 2022-10-06 09:54 AM
I'm not sure where you got that link... but it's not valid now, though it might have been valid some time ago.
Try this link instead: https://zoom.us/buy
2022-10-10 10:38 AM
I had the same issue on Linux Chrome and Firefox. I was able to complete the checkout by temporarily changing my Chrome browser's User Agent to Chrome on Mac. I made the change using the Developer Tools method. Google "chrome browser change user agent" for more information.