Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-10-06 06:55 AM - last edited on 2023-04-25 12:13 PM by Bri
Trying to subscribe to the pro plan I get to https://zoom.us/account/billing/buy_subscription, which keeps saying "Loading ...". Browser console says
```
Uncaught TypeError: Cannot read properties of undefined (reading 'isROSCACustomer')
at ba (pay_method_new.min.js:1:113513)
at at.buildSubscriptionForm (pay_method_new.min.js:1:114085)
at HTMLDocument.<anonymous> (buy_subscription_zuora.min.js:1:20899)
at e (all.min.js:2:30038)
at t (all.min.js:2:30340)
```
This happens both on chromium and firefox and already happens for some weeks.
2022-10-06 09:54 AM - edited 2022-10-06 09:54 AM
Hey, @janw,
I'm not sure where you got that link... but it's not valid now, though it might have been valid some time ago.
Try this link instead: https://zoom.us/buy
2022-10-10 10:38 AM
I had the same issue on Linux Chrome and Firefox. I was able to complete the checkout by temporarily changing my Chrome browser's User Agent to Chrome on Mac. I made the change using the Developer Tools method. Google "chrome browser change user agent" for more information.