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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Renew of zoom one pro

neolayGeat
Explorer
Explorer

My zoom one pro is expired today 29 Nov. Yesterday i tried to renew, but i didn't see the invoice for payment , it only show pending (status), i wondering is it it will auto renew as last year i paid by credit card. Thanks

1 ACCEPTED SOLUTION

Jameswalter
Contributor III
Contributor III


Sign in to the Zoom web portal. In the navigation panel, click Account Management, then Billing. Click Edit Plan to the right of the subscription you wish to change. Click the Annual option

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2 REPLIES 2

Jameswalter
Contributor III
Contributor III


Sign in to the Zoom web portal. In the navigation panel, click Account Management, then Billing. Click Edit Plan to the right of the subscription you wish to change. Click the Annual option

neolayGeat
Explorer
Explorer

Thanks for your reply, just received email from zoom community which mentioned that payment had received.