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Can't upgrade to Pro

Sarmatka
Listener

I had a pro account with yearly payment and extra storage. Now I got back to basic and want to upgrade to pro with monthly payment and it doesn't let me do it. It's just keeping me on this page and I there is nothing I can do. 

Screenshot 2023-07-06 at 09.05.27.png

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Sarmatka.

 

What happens when you click Upgrade Account?  That should take you to a screen allowing you to enable the Pro License.


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