cancel
Showing results for 
Search instead for 
Did you mean: 

Can't find zoom email associated with our paid account

julie1812
Listener

We have a pro, paid account.  I receive (and pay!) the bills and the account is associated with my email, but for some reason that is NOT the email used to log into the account and make calls, and I don't know what that email is.  I have our account number and our bills.  But without the actual log-in email, I can't get support.  What should I do?

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hey @julie1812 this isn't something I can further look into and assist over the community. I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

mdtouhahossain1
Listener