Can't change from basic to Zoom Pro

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I've already given for zoom Pro license and invoices are present. But my account can't change from basic to Zoom Pro. Please tell me how can I contact to zoom dealers.

1 REPLY 1

Hi @ayepwintphyu

Make sure the license is assigned. See Assigning Zoom licenses.

Visit the Account Management category of Zoom Support for more articles.

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