CHarged twice as much for ZOom pro plan with no warning or explantation. Can't get help from zoom.

[DaneStauffer]

I was just charged twice as much for Zoom pro plan  as when I signed up, with no warning or explanation. Can't get help from zoom. Who do I turn to to understand what's happening and how to get a refund for the discrepancy They have no one to help.

[Ray_Harwood]

Hi, @DaneStauffer.

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

If possible, include screen shots of the two invoices to help them know what they need to look at.