14 day refund policy?

[THDE]

Hi, 

8 days ago I purcheased the Zoom Pro plan on a yearly basis.  Now I found out, that I wont need it at all. Is there a way to cancel the subscription? I thought there had to be a 14 day refund policy (I am in Germany), but I can't find any information on that. 

I'd be super happy if someone had a helpful answer for me. 

Thanks in advance.

Best,

t

[Bri]

Hi @THDE! Could you please contact our billing team about this at support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032?