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When we schedule a zoom event in our hub and people register, we do not receive any sort of notification. We have the little box checked in our notification settings to receive an email and a zoom notification (in the zoom events hub notification center) when changes are made to the event. Yet, we do not receive any sort of notification. I have had a ticket open for 2.5 weeks with Zoom support, but get no where with their service team. It's frightening that we pay a lot of money and cannot get answers. Any advice on how to receive an email notification when someone registers for an event would be helpful. 

I created a paid event in Zoom events. However, it appears that registrants can login to the event from multiple devices. We want to prevent that so that paid registrants cannot share their login credentials to give access to a non-paid registrant. Is this possible? 

I am on Ubuntu 24.04.3 and installed zoom with the newest deb package.I can open the zoom workspace and see the regular menus.But when I want to join a meeting the terms of service window pops up. I click on agree and then nothing happens. I also tried to install the snap and the result is the same.I also tried running ubuntu with xorg instead of wayland, also the same result.I couldn't find anything on google and would be happy about some guidelines how to fix this. I can still join meetings via browser at least.

Hello, I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger in Zapier, though it is showing my test source on the Zoom side. Any ideas as to how we can get the tracked source logged in Zoom to flow thru to Zapier? It looks like Zapier acknowledges that it is a value, it's just not populating Thank you!.

Recently, we have discovered that webinars created through Webinar Plus are not triggering the registration_created webhook. However, the regular webinars do. Any suggestions about this failure? Do we need to set up an additional scope or feature to enable this webhook?

Two questions:1. When I download an attendee list from our meeting in Zoom Events, it has many who are listed as absent in the lobby plus the join and exit times are blank, and the video watch time is also blank.Why are they listed if they didn't actually attend? 2. We also seem to have a lot of people who join the lobby but never join the meeting...is that a design issue? Perhaps it should take them directly into the event when it starts if they joined the lobby?

Hi Zoom Developer Community,We are developing a medical seminar platform that integrates with Zoom. Previously, we used the **Zoom Webinar API** (`POST /v2/webinars/{webinarId}/registrants`) to register users programmatically. This worked great - users could register with one click, and Zoom automatically sent confirmation emails with join links.Recently, we started using **Zoom Events (Webinar Plus)** for our seminars. We discovered that the standard Webinar API doesn't work with Zoom Events and returns error code 3000:{"code": 3000, "message": "Registration has not been enabled for this webinar: xxxxx"}We then tried the **Zoom Events Tickets API** (`POST /v2/zoom_events/events/{eventId}/tickets`), which successfully creates tickets. However, we found that **confirmation emails are not automatically sent** when using this API.## Our QuestionIs there any way to achieve t

When I record my meeting on my local computer, the cc file includes timestamps(though they are set to wrong times), transcription of the original speech and the transcription of the translation captions. (as follows)21:09:05 We're talking about. Okay… para que una Google…21:09:05 저희가 이야기하고 있는 건. 좋아요... 구글을 사용하려면...21:09:20 Douglas Adams encourages Socratic ignorance. And the hitchhiker's Guide to the Galaxy.21:09:22 더글러스 애덤스는 소크라테스의 무지를 장려합니다. 그리고 히치하이커 가이드: 은하계를 향한 책도 있습니다.21:09:28 Through the story of the ultimate question. The unknown.21:09:30 궁극적인 질문에 대한 이야기를 통해 알 수 없는 것21:09:34 Question about… Life, the universe.21:09:37 질문은 생명과 우주에 대한 것입니다. however, when recording is saved on the cloud, the cc file only includes the transcription of the original speech. (as follows)WEBVTT00:00:27.000 --> 00:00:36.000

Hi Zoom Community, I’m a longtime Zoom user and paying customer, and I want to raise a concern about the rigid controls around the Waiting Room feature. While I understand the importance of security, the current setup creates significant challenges for real-world use cases, particularly for large webinars and meetings. My Situation: •I recently hosted a webinar with over 400 participants.•I wanted to use the Waiting Room at the start of the session to admit my initial group of attendees.•However, I found that I couldn’t disable the Waiting Room mid-meeting, meaning I had to manually admit participants throughout the entire event. This was incredibly disruptive and impractical, especially as a presenter trying to focus on delivering content. 

Hi all, I've set up a series of meetings using Google Calendar, but they are not showing up on the browser. I need to add co-hosts for those meetings, and I can only do that if I'm using Zoom on my browser.Any suggestions on how I can fix that?TY

I am currently working on an AI-led interview platform that integrates with Zoom Meeting SDK for Windows (Zoom Native SDK), and I would like clarification on some SDK-level capabilities related to audio handling and AI automation.What we have implemented so farCreated Zoom meetings programmatically using Zoom Meeting REST APIsEnabled cloud recording and auto-transcriptionSuccessfully retrieved recordings and transcript files (VTT) after meeting completionIntegrated Zoom Meeting SDK for Windows (C++)AI bot is able to:Authenticate successfullyJoin Zoom meetings as a participantEnable microphone and speakerParticipate in meetings like a normal userOur requirementWe are building an AI interviewer that:Joins Zoom meetings automatically as a participantUses AWS Polly to convert AI questions into speech (PCM/WAV)Speaks those questions to the candidate during the meetingListens to c

Hello, I am the newly appointed admin for our Pro Plan. We have approximately 10 scheduled recurring meetings each week. One meeting has decided they want all meeting reactions disabled for that meeting. The remaining meetings decided they want to have meeting reactions. I have searched Zoom help articles, elsewhere on the net and cannot find an answer or solution on how to do this for only one meeting. As admin I can only disable reactions for all meetings which we do not want to do. There is no control when signing in as host to disable them. I am aware that meeting participants can disable them only for themselves. This is not what we want.FYI The person who set up the admin for all meetings did not assign anyone to groups, just scheduled the recurring meetings with IDs and passcodes. I don't know if this makes a difference and can find no help in getting an answer about this. Detailed help would be most appreci

I am running Windows 11. Everytime I try to join a meeting on the desktop app, the meeting will open, ask if I want to join with computer audio, and when I click to join it crashes the window, loads the window again a second time, and then crashes. WHen I try to join again, it says that I am already in a meeting and asks to close it. I am also unable to join via web browser before updating to the most recent version. I have done an uninstall and done a clean install with CleanZoom. I have tried both the 64 and 32 bit versions and neither work.

hello zoom needs finer grained moderation tools. there needs to be a log accessible to co-hosts that logs which co-host muted a user, banned a user and so on. basically logging any action a co-host can undertake. best regards

I need to be able to hide meeting controls without signing-in -- the controls block the view of our presentationsand/or force the usable screen size to be too small.  Overall not being able to hide controls is a massive negative for zoom as a platform.  It should be easy and available all the time.I use zoom a lot from many locations for meetings.  A typical use is to share a screen (e.g. for a presentation)on a separate, public computer that manages a large screen or projector (e.g. in a conference room).   I need to be able to hide meeting controls on that computer without a sign-in.  It does notwork at the moment -- there is no “hide meeting controls” option offered.It is not easy or convenient to sign-in as my organization strongly discourages signing-in on public computers.In addition, the organiztion has multi-factor login and it takes a while to sign-in.It als forces me to bring the necessary tools for my MFA to every me

I have been experiencing a lot of dropped calls in the past 3 weeks here at my company. Are there any issues going on with the phone systems? 

Hi - Zoom was working fine until a few days ago.  On a PCNow it’s not recognizing any bluetooth devices.I uninstalled and reinstalled Zoom and disconnected / reconnected two different blue tooth devices.What else I can do?

When I press it, it shows the meeting controls while I am sharing my screen. I use the escape key a lot while coding and it is annoying that I have to re-hide the meeting controls every time I hit Escape because it messes with my workflow.

Hello, I’m having an issue with Zoom Phone Auto Receptionist routing. If the main menu is configured so that pressing a key (for example, Press 1) routes directly to an external phone number, the call rings correctly. However, if Press 2 on the main menu routes to another Auto Receptionist (a sub-menu), and within that sub-menu Press 1 routes to External Number 1 and Press 2 routes to External Number 2, neither external number rings. Instead, the caller hears a message saying the person is not available. The same external numbers work when assigned directly on the main menu, but not when called from a sub-menu. Any solution or workaround would be appreciated.

I initially enabled AI Companion and connnected it to my Teams meetings to experience its features, but I disabled AI Companion in my Web admin settings. However, the AI Companion continues to try to join meetings. I confirmed it is disabled in my web portal. I tried to enable again to manually disconnect it from other non-Zoom meetings, but I cannot reenable. I shouldn’t have to do this -- all I want is the Companion to STOP trying to joining my meetings. Any suggestions on how to stop this?I have attached a screenshot of trying to reenable the Companion to acces the settings -- it never lets me proceed. I continue to see a turning symbol on both Safari and Edge for Mac. 

I would like Zoom to not steal focus at ANY time in Windows 10 Pro. This includes when Zoom is starting up, when joining a meeting, and when someone starts sharing their screen. By that I mean, if I'm working on a document, Zoom will take away focus and "steal" keystrokes from the document I'm currently working in. This is very frustrating and should not happen at all.

Hello — I’m really disappointed with Zoom Clips lately. Since the most recent update (around [insert date]), none of the features seem to work as expected.I record clips, but when I share the link with clients, they get an error when trying to download or view them. We are absolutely sure the sharing settings are correct.I’ve lost multiple important clips — they simply vanished from the library, even though I never deleted them. This is very concerning.I relied on Zoom Clips for delivering training materials and client deliverables. Now I have to re-record everything or switch to another tool, which is a huge time sink.I tried contacting Zoom support, but only got boilerplate responses or referrals back to community forums. That doesn’t help when I have paying clients waiting for content.If Zoom wants people to trust Clips for professional use, these issues need to be addressed immediately

In Zoom events, you can send an auto-generated email to all "attendees" that the recording is available. How do I get that same message to those who registered but didn't attend? The "sorry we missed you" email" doesn't have the option to add the watch recordings widget.  The settings for the recordings available email do not allow you to select absent attendees. 

I was using zoom without any issues but one fine day it stopped working in my PC.But same time its working in my mobileI reinstalled zoom still not working. Not working means - I used to get links for meetings (earlier it was working) after clicking the links a live lesson window will appear and if I press join button, a new widow will appear and within a fraction of second it disappears. Even if i try to create a new meeting same thing happens please solve the issue 

Make sure that you are optimizing your agent for the job they were “hired” for. Do not prompt-bomb the guidance and write a Da Vinci Code length guidance prompt. It’s hard for a human to read and hard for AI to understand. So, what is the ideal length of your guidance? First, factor in that ZVA is not only digesting your guidance prompt but also, Length of the conversation - which we are optimizing using summary. Number of skills and their complexity. How tool responses are being returned. How guidance is written as well (the architecture and formatting matter).  Best Practice:Target for one agent’s guidance prompt: 2,000–4,000 characters(~500–1,000 tokens)Why this range works bestEnough room for:role definitiongoalstoneguardr