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Explorer
Biker
Explorer
Jan 22, 2026 4:58 PM UTC
Question

Zoom on Desktop PC stopped seeing any bluetooth devices

Hi - Zoom was working fine until a few days ago.  On a PC

Now it’s not recognizing any bluetooth devices.

I uninstalled and reinstalled Zoom and disconnected / reconnected two different blue tooth devices.

What else I can do?

    3 replies

    MGSR
    Community Manager
    MGSR
    Community Manager
    Jan 22, 2026 9:44 PM UTC

    Hello ​@Biker,

    Welcome to the Zoom Community! We’re glad to have you here! 

    You can check out this article for using Bluetooth headphones with Zoom.

    Let me know if it helps or if you need further assistance.

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    Explorer
    BikerAuthor
    Explorer
    Jan 22, 2026 9:48 PM UTC

    Thanks for the reply.  I tried those - didn’t work yet.  Still troubleshooting.

     

    Was there an update over the last weekend?

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    MGSR
    Community Manager
    MGSR
    Community Manager
    Jan 23, 2026 2:40 PM UTC

    I’m sorry that the troubleshooting guide did not solve your concern. There are no recent updates that affect Bluetooth connectivity. But for further troubleshooting assistance, you can submit a ticket to our technical support team.  

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