Zoom Clips — All features broken after recent update, clients can’t download clips!
Hello — I’m really disappointed with Zoom Clips lately. Since the most recent update (around [insert date]), none of the features seem to work as expected.
I record clips, but when I share the link with clients, they get an error when trying to download or view them. We are absolutely sure the sharing settings are correct.
I’ve lost multiple important clips — they simply vanished from the library, even though I never deleted them. This is very concerning.
I relied on Zoom Clips for delivering training materials and client deliverables. Now I have to re-record everything or switch to another tool, which is a huge time sink.
I tried contacting Zoom support, but only got boilerplate responses or referrals back to community forums. That doesn’t help when I have paying clients waiting for content.
If Zoom wants people to trust Clips for professional use, these issues need to be addressed immediately. I’m asking:
What backup/recovery options exist when clips disappear?
Why are clips not accessible to recipients despite giving appropriate permissions?
When will Zoom ensure Clips become stable and reliable for professional workflows?