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I have a user that keeps having to reboot her desk phone to reconnect her app.  She gets the “Unable to connect desk phone, try again later.

I logged into my Zoom webcam meeting this afternoon and when the screen came up my thumbnail was suddenly blurry, and it’s not supposed to be.  I’ve been doing these weekly webcams for over 2 years and this is the first time this issue has happened.  I’m on a MacOS using Google Chrome.   problem is.  

howdy all - Yup, I search the boards here alot, and the ol internet, and ChatGPT, Copilot, etc. I manage an enterprise AVD Gov environment. We have MacBook users (Lastest MacOS). We are unable to have successfully ZoomVDI plugins pair when connecting to any type of MS VDI service.As everyone is probably aware. Media redirection is a must have for VDI users.I even gone as far as building my own personal AVD commercial environment AND subscribed to a person W365 desktop for testing/troubleshooting. using my own personal Macbook as well. I have completely removed any work related variables.Using the latest Windows App version, Zoom VDI 7.0.10followed everything to the tee - Using the Zoom VDI client with AVD/Windows 365 on macOSVDI releases and downloadsreset TCC on the macbook many times - evern went as far as manually editing TCC to forcing access the camera/mic.I’m out of options. Thoughts?

I've been thinking about this from the perspective of online fashion events. Showing products through a camera is quite different from having people see them in person.Things like lighting, camera distance, movement and switching between speakers can completely change how the product comes across.I was looking at how brands such as Sable Vogue present formal dresses for women online, and it made me wonder whether a webinar should focus more on the actual product details or on the overall presentation experience.For anyone who has hosted product or fashion related webinars, what has worked better for you?

I have the Zoom Basic 40 Minute plan. When the popup warning me there is 10  minutes left comes up and I click on it to get it off the screen it ends my session and I have to restart the session for the last 10 minutes.  Why does this happen. It never used to.

In the previous version of Zoom, there was a simple report that showed the webinar details and listed all registrants as either attended or no show. Surely the most basic of webinar reporting requirements.Now, I can only access a report of attendees which is has 134 columns!! 😳But nothing about the No Shows.Zoom Chat Bot directs me as follows when asking for No Shows or non-attendees:“Non-attendees” usually won’t appear because the webinar reports are primarily attendee-based (people who actually joined). If you’re expecting to see people who registered but didn’t attend, that list is typically shown under registrants/registration reporting, not the attendee report.Check these two places in the web portal for the past webinar:Webinars > Previous (Past Webinars) > select the webinar > look for a Registration/Registrants report (shows who registered, including those who did not attend). The Attendee report will only include joiners.If you tell me whether your webinar required r

We have two active presenters and a tech facilitator. We want all 3 to be visible at the start of the webinar recording to say hello and again at the end to say thank you/farewell. Then, the two active presenters take turns presenting the screenshared content at various points (the tech facilitator is the host, does the screenshare, and moves the presentation slides and animations along). Ideally, the video feed in the upper righthand corner would automatically switch between them as they come off mute to do their various sections (function like active speaker). But no matter how many different view/recording setting combinations I try (and I do think I’ve tried them all), that doesn’t seem to be possible. Either it’s Active Speaker, which means you can’t see all 3 people together at the beginning (just whoever is talking), or it’s Gallery, which means I have to manually Replace Spotlight for each presenter when it’s their turn to talk.I can do that, I know the curriculum, but what wou

After the update the other day, it seems like the custom color option for whiteboard pens is gone. Has anyone found where it is?

We are integrating with the Zoom Meetings API to retrieve participant data from past meetings.According to the API documentation (Meetings APIs - API - Zoom Developer Docs): "For meetings with hundreds of participants, attendance data may take time to be generated. If participant durations are returned as 0, the request may have been made before processing completed. Wait briefly and retry."We need clarification on the following points to implement proper error handling and retry logic:1. Is it guaranteed that the endpoint will return ALL participants in the meeting with their own meeting information (join/leave time, email, status, etc.), even if their duration is 0?2. How often should we retry requests to get complete data? What is the recommended wait duration between retry attempts?3. Does this endpoint return external participants for Personal Audio Conference (PAC)?

We have a Zoom Workplace Business account with Meeting-HD Video Quality enabled. We need to confirm whether Full HD (1080p) has been activated for our account, because it looks like it is not. We're planning to record interviews locally and want to achieve the highest possible video resolution. Anyone have a contact email or phone number? The AI bot was not helpful unfortunately.

Can I select the video recording quality before starting the meeting to have a lower video size after recording?

Hallo zusammen, ich habe Zoom bisher für die Schule (in Pandemiezeiten) und für seltene Seminare benutzt. Heute hatte ich allerdings ein wichtiges Meeting und beim Soundcheck vorher habe ich die Funktion “Originalton für Musiker” entdeckt. Was bewirkt diese Funktion?Zusätzlich kommt noch der Aspekt dazu, dass ich wegen meiner Blindheit auf die Sprachausgabe meines Laptops angewiesen bin und gleichzeitig mit einer Braillezeile arbeite.Da ich zurzeit nach gemeinsamen Aktivitäten suche, kam ich deshalb auf die Idee, eine Zoom-Konferenz zu starten, und zwar wirklich nur mit meinen besten Musikerfreunden, die teils in verschiedenen Bundesländern wohnen (ich spiele leidenschaftlich Klavier). Ich dachte an eine spontane Jam Session, wo einer aus meiner Musikergruppe ein Songsheet zur Verfügung stellt (vielleicht schon vor dem Meeting) und dass man hinterher über dieses Musikstück diskutiert (ich mag insbesondere Jazz und Blues).Was muss man hinsichtlich der Audiotechnologie beachten (mit Berü

Good afternoon. As far as I know, Zoom meetings on the territory of Ukraine now are free, but it still works with limits of 40 min. Could you tell me the reason or how can I get it free? Thanks in advance

Recently (within the last week), when opening Zoom links (such as in calendar invites), the Zoom call will only open in the browser. Unlike before, the website does not attempt to open the meeting in the Zoom app.It's pretty annoying. What's going on?

As a business coach, I have a number of workflows in Notion that I want to fire off the back of a transcript of a coaching call becoming available. It seems the transcript file is only available when the meeting is recorded to the cloud? However, it was only a year or so back when zoom made cloud recording storage way smaller (making management of the files much more difficult) and actively encouraged us to record files locally. I’ve now got a bunch of systems in place based on saving the recording files in dropbox, but now that the VTT isn’t saved there… it seems I’m supposed to manually download the transcript from the “My Notes” section of the Zoom app? Why can’t I access that transcript through an API?I’m a reasonably capable Zapier user and the only solution I’ve made work is cloud recording, but that upsets a whole variety of other systems and I can’t really work out why Zoom is making it difficult to access a transcript, or encouraging us to use cloud recordings when they so rec

Hello! I recently began to use zoom to schedule meetings regularly, but I have noticed that when typing in the 'attendee' field to schedule a meeting, there's no option to just choose from my actual contacts list or autofill. Given how often we hold the meetings and the amount of people, it's a bit tedious to copy/paste each individual email address.    Given how common a feature autofilling contacts is, how do I do this on my Zoom account?   I already have contacts saved in my personal contacts list, but that doesn't seem to do anything.

Can I locate my log in history from my phone via a zoom meeting from my Teams calendar?

I Zoom services from my church. The microphone inputs are connected via a Flow 8 mixing desk and feed in to both a PA system and into Zoom via my Macbook Air. All microphones work well through the PA system but those on Zoom complain that what they hear is interference which dominates the voice input to that microphone whilst they receive good quality sound via other mics in use at the same time.I do not understand why this interference occurs on Zoom but not on the PA.Can anyone help, please?

Hi. I have a Google Pixel 10 Pro and Samsung Galaxy Buds4 Pro. When my earbuds are actively connected via Bluetooth, and I join to a zoom meeting on my phone, the microphone on the earbuds does not work. The only way to get it to work is to stay in the meeting, disconnect the earbuds entirely (power them off, or toggle Bluetooth connection), reconnect the earbuds, and then the microphone on the earbuds will work. This issue only happens to me with the Galaxy Buds4 Pro. I also have Nothing Ear 2 earbuds, and those do not exhibit the issue described.I saw some posts here about the same behavior on Buds3 Pro, so I guess this has been an issue for a while. Here is a 5 minute video of me reproducing the issue with the Galaxy Buds4 Pro, and also showing that the issue does not happen with the Nothing Ear 2:https://www.youtube.com/watch?v=8hsDHymCR2g Let me know if there is any other information I can help gather. Thanks!Samsung community forums post:https://us.community.samsung.com/t5/Galaxy

Folks!There is a lot to like in the Zoom Customer Experience suite release for October 2026. Whilst there may not be any headline announcements, this release has a lot of enhancements to make the life of agents, supervisors & admins a lot easier.Check out a Top 15 summary here on Youtube: 

On the Linux version of Zoom (apparently just Zoom Workplace, even though I just use it for occasional club meetings) I have the option for “minimize to notification area” **UNchecked**, yet the program is too stupid to obey that setting.  What is needed to force the application to work the way I tell it to?   Or is this yet another user-hostile company that would rather blunder forward with it’s own wants, and too bad for the users. 

If you have a free Zoom account, can you record your Zoom meetings? And if it's a one-on-one meeting that goes beyond 40 minutes, can you record the entire meeting? Thanks!  Jim

Every time I add an AR Target in Roles, it automatically assigns it to every Target Member. We don’t want every target member to have access to all ARs. So, I have to manually go to every Target Member and remove the Targets they shouldn’t have access to. Is there a setting somewhere I can stop this from happening? This is very time consuming to have to manually remove the Targets from every member every time I add a new Target.Thank you in advance for any advice.

Our Admin is unavailable any longer and cannot help us change admin or even access the account to pay for Zoom. The website for Zoom loops and doesn’t give actionable answers. Can anyone help? 

When I join a meeting from the Zoom iOS app by entering a meeting ID and then the correct passcode, the app returns to the passcode prompt with no error. If I close the dialog, tapping anywhere in the app brings the prompt back.Setup: iPad Air (M3) and iPhone 17, both on iOS/iPadOS 27.2 beta. Zoom app version 7.2.1 (38756).What I’ve tried: deleting and reinstalling the app, a hard reset, signed in and signed out, Wi-Fi and cellular, iCloud Private Relay off. The behavior is the same every time.What works:Joining zoom.us/test, which has no passcode Tapping a join link with the passcode embedded The web client at app.zoom.us/wc/<meeting ID>/join, with the passcode entered there The Mac desktop appSo the failing step seems to be manual passcode entry in the iOS app. Is anyone else on a 27.x beta seeing this? I’ve also filed a report with Apple.