echo problem

Hi Pat,

Here's what's happening and how to fix it: when other participants hear an echo of their own voice (but you don't hear your own voice echoing), it usually means your microphone is picking up the meeting audio from your speakers and sending it right back to them, even though you can't detect it on your end 

Try these steps, in order:

• Use headphones or earbuds with a built-in mic — this is usually the quickest and most effective fix, since it prevents your mic from picking up speaker output at all 

• Check your audio device selection by clicking the arrow next to the Mute button in Zoom and confirming that the correct speaker and microphone are selected 

• Lower your speaker volume and physically move your microphone farther away from your speakers 

• Check for duplicate audio connections — make sure you haven't joined the meeting audio on both your computer and your phone, and confirm no other nearby device in the room is also connected to the same meeting 

• Reconnect or swap your audio hardware — if you're using an external headset or mic, try unplugging and reconnecting it, or test with a different device 

The root causes are typically a microphone picking up nearby speaker output, multiple devices simultaneously connected to meeting audio, or echo cancellation not functioning properly