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Hi folks,I am an admin on our Zoom Business account. We have administrator roles and normal member roles. When our members (teaching staff) deliver training on Zoom, they do a cloud recording. That link would be shared with the participants so they could watch it back online. However the participants would have been able to download the videos, so we disabled that option using the account settings. However, from time to time, we notice that we might need to download and edit a recording if there was some issue, then we would share that recording via Youtube or Vimeo. But in order to do that, we would have to go into account settings, enable downloads, download the video, disable the downloads again. With Zoom and all it's complicated settings and user groups. I can't seem to find a way that I can disable downloads for regular members and participants but allow downloads for the account admins. I've tried a combination o

Hello,I have created several webinars in Zoom. Now I see that there are different versions.Lite version and full version.Unfortunately, I can't find out how they differ. Does anyone from the forum here know? Best Regardstjamaker

I just noticed a few new camera features have rolled out and I thought I'd try them. First, we finally can rename cameras without using regedit! Boundary framing promises to solve a problem I have in several of my rooms. I have a camera at the back of the room which zooms way in on a speaker at a podium. Sometimes speakers wander off to point at the big screen, so if the camera could follow them, that would be great!I went through the process documented on this Zoom KB and the setup went well once I found the tiny "set camera boundary" button. I zoomed in on the area where a speaker might wander, walked around, confirmed head tracking. It was looking great.I then tried it in a meeting. I started with manual framing, zoomed in as usual. I switched to auto-framing and nothing changed. I wandered off to one side an

I have done some reporting on the past quarter for the incoming calls into each of sites on Zoom.Our business model is we have open hours typically 8-5 Mon-Fri.We also do after hours emergency service.One of our sites is an anonomly, and more than double the amount of off-hours calls than any other site. So, we want to dig in to this data and export a list of the 520 calls we took aftger hours in a 3 month period vs the normal 200 calls in other stores. I cannot find how to export the actual calls. We want to dump this list into Excel so we can analyize the phone numbers and see if they are existing customers or maybe a political robot was stuck calling us over and over at night?Anyone know if there is a way we can export 3 months of call detail?

When I am sharing a single application as opposed to the entire screen and Grammarly is running, small black boxes appear all over the screen - help? 

Можно ли установить зум, приезжающему в Россию?Нет так нет, но получить внятный ответ от саппорта не удалось, как ни странно. Скачиваю, при установке - Ошибка 

My screen is always blank ie white, unless I turn off video when the avatar is viewable. Device manager says camera is working. Any suggestions, please??

Essentially, I am not able to screen share my PowerPoint slides in full screen for my audience while seeing my notes for myself on a single screen Windows 11 laptop while using Presenter View. In the past, sharing only the full screen slides would work and then you could personally switch to your notes without any problem by following these Zoom instructions for "Single-monitor setup with slide show in full screen". Video proof that this tricked used to work: https://youtu.be/yu7FIk7FFbc Now I get the following message when switching from the fullscreen notes to :  "Your screen sharing is paused during powerpoint presenter view" and people see my Presenter View with notes and tools instead of the fullscreen, or th

Zoom has become a cluster #### of functionality. It's really causing us a lot of problems with integrations, clarity on how our organisation communicates and manages information sharing. At this point in time, the only reason we're still using Zoom is the screen share resolution and annotation. Is there a way to get rid of the complexity of meeting settings, AI companion, whiteboard, team chats, etc. Our typical issues include, but are not limited to:Zoom see's itself as the primary calendar so creating and then moving a meeting in Google Calendar or Spark ends up causing sync issues.Waiting rooms suckHaving to reassign meetings if the host leaves is annoying and often results in the host accidentally ending the meeting for allContinuous issues with getting logged out between devices (e.g. using desktop Zoom, but then receiving a normal voice call on a phone with Zoom, results in the desktop app being logged out)Many clients have diffi

hi community , recently  we have upgrade our zoom to webinaire with only 100 participant but before that we have have paid for a large meeting 1000 participant but now the webninaire still at 100 user and we want to trasnfert  that 1000 large meeting to the webbinaire tthanks 

I have had my discussion apparently "solved" which is why I am starting a new one, it wasn't solved at all I know how to share a URL link to external users in a zoom meeting, however to use it (in their breakout rooms) they are still being asked to login to their zoom account. ~see attached image. I deliver training on Zoom to healthcare professionals who often use a work computer and can not login to zoom and have to do everything through their browser.  HOW can a non zoom account holder in a meeting edit the whiteboard with the link???? thanks Liv 

If you create an event and unselect 'require a passcode', Zoom still asks for a passcode. There are endless threads on this with no working resolution. Even when I enable a passcode once again, the user will get an email saying meeting details have been updated, but the passcode doesn't work there either. Is anyone actually using this?

hi! This is the second time that it happens: we record the podcast with the usual mics and settings, normal speed etc and still the episode plays my voice as if it were a ghost's. So slow, un-natural and low pitch. I sound like a man.I tried to play it a bit faster but then I sound like Mickey Mouse with a low voice. I tried to change it with Garage Band and no luck. I am using an iMac. Is there any reason why Zoom does that?I've been using it since 2018 every single day and we have not changed any settings. I am starting to think I need to move away from this platform as it's so unreliable. Thanks!

I will be hosting a webinar with 3000+ participants later this month.  All attendees sign up for the event on a separate (non-Zoom) platform and then we register the attendees (via CSV upload) into Zoom.  We are hearing from a disturbingly large number of attendees that they did not receive their Zoom registration confirmation email.  The emails are not found in the recipient's inbox or spam folders.  Having them search for emails from '***********' also does not produce the registration confirmation email.  Resending the confirmation email (an incredibly time-consuming process now that Zoom has inserted a 60-second countdown timer between resends) produces mixed results; some attendees receive the subsequent email while most do not. So far, Zoom technical support has advised two things:1) tell the recipients to contact their email server provider and ask them to unblock all of the 50+ IP addresses that Zoo

Does anyone know if we're able to receive verification codes from 6 digits numbers (e.g., a bank) to our number on Zoom Contact Center? Flows and queues are already configured with this number as an entry point, really confused why it isn't appearing.

We have a secretary who is a delegate for a managing partner. When she creates a Zoom meeting for him, and then goes back into the appt. to update it - adding add'l participants, changing the date, etc., the updated information/participant disappears shortly thereafter!  The added participants are never invited, and the updated information is never updated. Has anyone else experienced this? Any fixes for this? We have an open ticket with Zoom tier 2.  Thanks!   

Hello My name is malik i'm frenchMy camera doesn't work when i use zoom app but it do works when I start my meeting on zoom website .It seems that i can activate my camera on zoom website but not on my zoom app but with zoom website I can't write on slides so I really need to write on zoom app meeting Thank you 

when I am speaking w my teacher, I hear him, but my voice echos 

I use Zoom to teach. My students know how to turn filters on. It's super distracting for them. How can I disable the use of their filters? Alternatively, how can their parents disable the use of Zoom filters?Thank you.

Hi All:   Goes against everything but...  The boss wants an "ever green account" in Zoom where people have access to schedule meetings.  We had turn over/downsides.  I know I can manage turnover in the admin portal but that is not what is wanted.  All users already have licenses.  Maybe there is a shared calendar/meeting scheduler that I don't know.     Have others run into this want or provided such unique setups? TIA 

Hello everyone!  We need help to change the security passcode of our personal room but the option is unavailable (meetings> personal room>security passcode). Please if anyone can guide us to solve this problem. Thanks

Good afternoon!Could you tell me, when registering, I chose the method of authorization through Google. How can I unlink the authorization method and make a normal login with a password?

Hello! Previously, I could join a webinar using just the zoom id number: I could write it down on the webinar registration page, write my email, my name and click to register. After clicking to register, zoom app was automatically redirecting me to the webinar. Now, when I do the same procedure, after clicking to register, zoom page just says that I was successfully registered and that's it - it does not automatically redirect me to the zoom app and to the webinar. I have to log in to my email to find the link to the webinar (and I do not always receive the email actually).  So, is it only with me or everyone is experiencing the same issue? Is it possible to bring back the previous easy and non-complicated procedure of being able to immediately join through the webinar ID by being redirected by zoom app to the webinar? Thank you!

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I'm trying to send out a presentation recording, but for confidentiality reasons, I don't want the Transcript or Chat info to show up as both of those include participant's names.  When I go into the Share Settings, I specifically say not to include either one, and I 've made sure to save those preferences.  I've tried doing this several times, but it continues to include the entire Transcript and Chat.  I've tried sending it to another email not associated with my Zoom account thinking that might be the issue, but it continues to include both.  Can't figure out what the problem is....