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I was a participant in a class that provided us with a recording. It says there are 4 files to Download (upper right corner 'Download (4 files)', but when I click, only 1 mp4 file downloads. We need access to the other files. The owner keeps saying they're all available. What am I missing?

Hi there!  When I reschedule a Zoom webinar for a different time and date, will the link to access the Zoom webinar change as well? If yes, is there an option to prevent this from happening?  Thanks

I'm running a Radio Talkback Program using Zoom Phone.I'd like to make it so that I can send a web link to anyone - or have a shortcut on a web page, that allows a web user to simply click and have it call my Zoom Phone via the web - having installed no apps.Possible?Cheers, Jas

Anyone have any suggestions on how to query zoom version number using CLI?Anyone have any suggestions on how to remotely install zoom client for end user? When I pre-install it - it does nothing because the end user has to install it and it installs in their profile path - not Program Files.   I don't see any options in the CLI to find the version installed on their profile.We have many users to install and I don't want to manually visit every PC.

Is it possible to stream from a Canon EOS R100to a Galaxy Tab A9 +5G?Should the Elgato Cam Link 4K be recognizedas a video source in Zoom?Можно ли настроить потоковую передачу с Canon EOS R100 через Galaxy Tab A9 +5G?Должен ли Elgato Cam Link 4K распознаваться в Zoom как источник видео ?

I am unable to add alternative hosts in my zoom meetings. It appears 'unable to assign as an alternative host because the user cannot be selected at this time'

Hello,on the meeting half of the group is advanced and half is beginner. I need to pair one beginner with one advanced per room. Is it any automatical way to do it without manually creating the rooms and assign certain participants please?

Hello,    I am trying to generate a meeting registration report, and when I enter the meeting ID or the date of the meeting it shows no data. These meetings are within the last month so I don't understand why they are not generating.    I would appreciate some assistance! 🙂    Thanks!

Dear Zoom Support Team,I hope this message finds you well.I am reaching out to seek guidance on how to access transcriptions for Zoom Phone call recordings. Specifically, I would like to know:Where can I locate the transcriptions for Zoom Phone call recordings in the portal?Are there any specific settings or permissions required to enable and view these transcriptions?Your assistance in providing step-by-step instructions or relevant documentation would be greatly appreciated.

I have been using the feature "PowerPoint as background" for a few years and I have never had a problem in sharing my slides that way, and stopping and restarting the share with the same slide deck. Over the last month, if I stop the share and try to restart using the same slide deck, I get a message that says, "This file is in use. Enter a new name or close the file that's open in another program." The PowerPoint file is not open on my laptop or in any other programs, but I can't reopen it in Zoom. I would appreciate guidance in solving this issue as I love this feature and use it frequently.  @zoom 

I would like to make a kind request to Zoom Company to make the Arabic Language Translation  (اللغة العربية) available on Zoom. Many Native Arabs use Zoom to deliver their lectures and host their online conferences. And unfortunately, they do struggle  ALOT in utilising zoom appropriately due to langue barrier. This will be a great opportunity for zoom to expand as this will attract many users to utilise this platform more safely and conveniently. (Those users often rely on very small number of individuals  to teach them how to open the zoom , mute/unmute participants during meetings  and download recordings from the Cloud). Please do consider my request and I promise you, you will NOT regret it. Kind Regards  

Hi , I've been getting so many emails lately asking to edit whiteboards from strange Zoom accounts , I'm sure I haven't attended any of the meetings.Does Zoom have a whiteboard sharing invitation feature for external users?

Zoom Docs: Instant translate   On-the-Spot Translation: Hover with Shift to instantly translate text. Non-Intrusive: Keeps the original content intact. Quick and Easy: Understand unfamiliar languages seamlessly.   How to use this feature？ Enable instant translate->hold "shift" key+hover on the text   Where every document speaks your language, naturally 🙌 👇Drop a note in below to let us know how you think of it

I am integration a product that user can1.Agent Create a zoom meeting2.Agent extend a ongoing zoom meeting3.Meeting automatically end after duration period4.And every meeting record automaticallyand there are three option1.General app2.Server-to-server3.Webhook onlywhich one is i choose ?can any one help ?Thanks in advanced…

HiI am based in Australia and interested in the Zoom phone plans. I understand Zoom will own the phone numbers but is ownership of the phone number transferrable if I decide to leave the Zoom plan? Thanking you in advance Joe

I have a landing page which is connected to my CRM and calendar for customers to book appointments with me.The Problem is everytime someone tries to book an appointment, Zoom generates a link with an Invalid ID Number.  What on Earth do i do to correct this?

Hello, I join my company's zoom meeting and become the host.  I am responsible for creating breakout rooms.  Lately the scroll bar of my breakout room window disappears which makes it hard to set up a larger number of rooms.  It happens sporatically it seems.  The account used for the meeting is not mine.  It is my bosses' and no one else has this trouble.  Any help would be appreciated. We are using zoom workspaces and would have the latest updates installed. Thank you

Our company has some Zoom Rooms, but most employees only have meeting basic accounts.is it possible for those ‘basic’ users to book a Zoom Room for a meeting that goes Beyond the normal 40 minutes limit? If so, how do those users make that kind of booking?

I have users that are experiencing poor audio quality when in Zoom meeting (video works just fine).  Looking at the audio network tests, the users are seeing anywhere between 20-70% receive packet loss.  I cannot figure out why this amount of packets would be dropped coming into the workstations.  Teams and GoTo meetings are perfectly clear.  We utilize Fortigates running 7.2.4 and have created policies that are not performing app control, deep inspection, etc.  We also have Cloud Genix SD-WAN devices running 6.0.1 and I have created a policy forcing all Zoom traffic out a single connection. We still receive the 20-70% packet loss and it appears to be only when using Zoom meetings.  Has anyone else experienced similar issues?  Any help/suggestions would be great. 

I recorded my first meeting and cannot find it anywhere. The meeting was scheduled by another user and I joined her link. I pushed the record on my side but thought the recording would be saved on her end since she scheduled the meeting. Anyhow, I have checked for the recording and nothing exists. This meeting took place 6 days ago. Please advise on how I can retrieve it. It's very important. 

Hi Zoom Friends, I’m the founder of a nonprofit and use our Zoom Pro account to set up all of our meetings. I've enabled the feature to automatically generate an AI-powered Summary Page after each meeting. However, I’ve noticed that it doesn’t consistently create these summaries, and I’d like to understand why. Here are the specifics of my experience: 1. Automatic Summary Generation: The automatic AI summary is enabled, but it doesn’t always produce a summary after meetings. It works for some but not for others, and I’m not sure what might be causing this inconsistency. 2. AI Companion Icon Variability: During meetings, I can see the sparkle AI companion icon with a dropdown menu in my Zoom window. Sometimes, this dropdown includes an option to "Start Summary," but other times, this option isn’t available. I’m wondering if there’s something specific that determines whether the “Start Summary” option shows up or not. Is anyone else experiencing similar issues? A

I have a user who works one day a week in the office and the rest of the week she works from home.  She is a Hubspot user and has Workplace subscription for Zoom.  We moved from Salesforce to Hubspot in February of this year.  We installed and deployed the Zoom Phone for Hubspot app so that our reps could make and receive calls from within the Hubspot browser.   Everything worked great for about 8 months, and then two weeks ago, the forementioned user noticed a problem where none of the calls she makes or receives are being automatically logged in Hubspot - not on the contact nor the company objects.  In fact, the calls are not showing up in Hubspot at all (even though she was making the calls via Zoom Phone for Hubspot integration.  Fortunately, we still had the call log in Zoom, so she could go back and manually log the calls, but that was not a real long-term solution.  We updated her apps and reconfigured her call settings, and she was a

We recently received an approval for our new zoom marketplace app that is a bot for zoom meetings. The app is called e-chai meeting bot (from EnterpriseChai Inc). It was approved as an unlisted app.The product has a workflow that allows setting up a zoom user to authorize this app when the user wants to use this app for the zoom meetings. We are using recall.ai APIs that uses Zoom SDK to add the bot and connect our application the meeting streams. I keep waiting but the bot does not join. In the recall logs, I see the following error - that is the only thing I know. otherwise in my zoom account, I see that the app is there and healthy, but for some reason it is not joining my meeting (the meetings I setup).Really need help to troubleshoot this issue.  

Hi there, I was wondering if you can help me out.  I installed Zoom 5.7.5(1020) and I clicked on Google account to log in but the software didn't respond. Also I tried to click other button only log in worked.

There is no 'Import from CSV' button in Registration section of scheduled repeating meeting for some reason.