One webinar license; How to transfer webinar ownership AND the license?

Question

Our company currently has a single Webinar license and the user assigned that license currently owns 2 upcoming webinars.

The user with the license and webinar ownership is leaving the company.

How can I transfer both the webinar ownerships and the license to another user?

Can the departing user transfer ownership of the webinars to a non-webinar user, then I, as Owner, can transfer the webinar license to that new user?

Is there a way to transfer the webinar ownership and the license, without losing the webinars and without having to purchase a second webinar license?

jspath · Accepted Answer

Thanks bstrelko,

I had a time constraint for doing this, so I ended up just purchasing a second webinar license for the user I wanted to transfer the webinars to.

Then I deleted the old user, and transferred the webinars as part of the deletion.

It's definitely frustrating that you cannot transfer a webinar license and the webinars in one operation, so that you don't need to purchase a second license, or have Zoom Sales grant a temporary license.

Now I just need to make sure to remove the 2nd webinar license.

Jim

bstrelko · Answer

Zoom Sales may be able to grant you a temporary second license while you perform the maneuver - this is probably the simplest way and worth a shot.

You could also convert the upcoming webinar to a meeting and then back to a webinar once the license transfer is complete. Note the process and caveats in the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067900

Notes on transferring meeting/webinar ownership can be found at the link below:

https://community.zoom.com/t5/Zoom-Meetings/How-can-I-transfer-ownership-host-of-a-meeting-from-one-user-to/m-p/155889