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Him,   I am having an issue, when I go into a meeting and have my camera on, I see my camera light come on briefly then immediately go off.  My face does not show on the screen.  I have taken all the self help measures I can but it still will not work.   I have even called Geek Squad and have shared my computer with them for a good amount of time , but it is still doing it.  I don't know what else to do and I am losing jobs. Can you please help? Thanks much!  

Hello, We recently had an office order the Poly Edge E 100 desk phones. They are trying to add their coworkers to the directory. Its showing the directory to be blank. Is there a setting that needs to be changed on the phone or on the website? If so can someone please provide a step by step process for me.

For years, I used an SM7b mic through my UAD Apollo (Silverface with a thunderbolt/USB-C card). However, it's audio quit being detected in Zoom a few weeks ago when the "multi-channel audio" feature was added to Zoom. I've tried turning on the "Use specific audio input channels" function and selecting every single channel. Doesn't make a difference. The input level meter in Zoom's audio preferences doesn't move (despite being pegged on my device), and no one hears me in calls.

We are creating a custom registration for a webinar with custom questions we want to use for the event.  The downloaded .CSV file doesn't include those questions, only the standard information.  The only way to see the answers is to click on each name individually in Zoom which is impractical.  Is there anyway to get the custom questions included in the download file?

Hello everyone. I am trying to plan a meeting starting at 6:15 PM on the webportal. The drop down menu only has 30-minutes options, which I'm aware of. I can manually type in the exaxt starting time but Zoom doesn't take the changes made. It returns to 6:00 PM as the starting time. Does anyone know how to handle this? Thanks, Liva

I know you can import a register list into a new webinar, but I don't seen to have that option when I create a new recurrent webinar. Is there a way I can add a list of previous registered attendees into a new recurrent webinar series. Can they be added any other way?

I have got a Windows 11 PC at work. In the past, if I was talking on a Zoom meeting, I could hear other people if they talked over me. Now, if I'm talking, I'll see the other person's lips moving, but I can't hear them until I stop talking. In other words, it seems to be operating in half-duplex.I'm using Windows version (11 w/latest update), Zoom version (6.2.0) 46690, microphone\speakers (Logitech CONNECT conference speaker system) .Does anyone know of a setting that could cause this? It really disrupts the feeling of natural face-to-face conversation when it happens.

Hello Community, I am selling booking management system (SaaS), one of the features is zoom meeting, I tried creating a General App so my tenants can easily integrate their accounts. However, the process of verifying the app is very complicated and requires a lot of information that I don't have because it's a white-label app. What should I do? Thanks.

When I  try to join a meeting through a link or with the code, Zoom lets me see the video preview but when the connecting page pops up the charging circle stops moving and when I try to close the app it appears like I´m connected to a meeting. 

I recorded the meeting, saved the recording and have 4 file formats:txt file for the chat. All good there.M4A for the AV - but this is extremely broken up. Meeting participants voices start and then stop - mid syllable. It is completely unintelligible.M4P for the video is also broken up. And they are separate files - which doesn't really help if you want a video recording. Any ideas?

(I tried to post this message before but can't find the thread now - I'm posting it again.)I'll try to describe what's going on.I use Google Calendar and have multiple calendars (work, personal, family, etc.). All of them are integrated with Zoom.When I create an event in any of my Google calendars (work, for example), it appears in Zoom normally. As soon as I add a Zoom meeting with the Zoom For Workspace extension, the event appears in Zoom duplicated in all of my synced calendars (personal, family, etc.), even though it only appears in Google on the original calendar where I created it (work).The same thing happens when I schedule a meeting directly with Zoom on any of my synced Google calendars. Zoom duplicates it in all of my other synced calendars, even though it only appears in Google on the original calendar where I scheduled the meeting.Any ideas?Thanks

設定では待機室は間違いなく、有効になっています。それ以前には、ちゃんと機能していたのになぜでしょう？待機室が機能するためには、何か条件があるのでしょうか？（例えば、パーソナルIdを使用した場合だけ等）お分かりになる方がいらっしゃれば、教えてください。 

Hi, I have a lot of Samsung Galaxy Tab S6 Lite. I cannot find "Virtual Backround" option on Zoom App. I've checked the requirements of the Virtual Backround, and there it seem matched it's configuration except GPU CPU. (Reference Link : https://community.zoom.com/t5/Meetings/Virtual-Background-in-Android/m-p/2356#M6446) But we have a lot of machine and it is an important feature for us. Is there any possibilities to get this feature? May be next version of Zoom App? Thank you AndroidZoom mobile app, version 5.3.0 or higher : (We use v5.9.1)Android 8.0 or higher (We use v11)arm64 processor (It has 4Core Cortex A73+4Core CortexA53) Total 8 Core arm64  8 cores or higher&n

Hello all, why need install of Zoom Workpalce a TLS 1.1. This protokoll is End of Life up to October 2024.

On a conference call, we have people working in the office and at home. In the office, we usually connect one of the computers to a speaker. This prevents Zoom from recognizing the person speaking and pin him or her automatically. I would suggest to continue "listening" and pin even if the person is muted. 

HiI´ve seen two cases regarding the option to deactivate the autocorrection, but this is not available in the newest Zoom Client for me in Windows 10.Is there an other way to disable the autocorrect.The colleagues that are using MAC OS can open with right click in the textfield the options for the deactivation but once deactivated but this isent persistant. And is this really needed to dactivate in all of the chat windows??Any idea?Cheers!

I'm trying to set up my website Zoom class but it's telling me invalid API credentials. I've seen JWT deprecated for the longest but the web designer said it's not an issue...now that he's ghosted me I'm trying to figure is out why I can't set my class schedule through my website anymore. Thanks anyone. 

I have selected "Automatically start Meeting Summary for all meetings I host" but it's not consistently working; seems to depend on how meetings are created.  For example, meetings created by Zoom Schedule or Calendly don't have it.  Also seems like some older recurring meetings don't have it.  Anything I can do to have a more consistent experience?  I just want it to default on for all meetings I host.

I am trying to stream to a Facebook Group and since the 22nd April, 24 removal of third-party apps to do this I have to use a Zoom to do this. I turned on the ability via the switch on the desktop zoom account to allow integrations and apps. I did try to do a custom setup and it had an error so I removed it - and now the custom section is greyed out - I am beyond trying to work out what zoom setting needs changing. I have turned on and off the switch - reset the app - still nothing - any thoughts... Kind of desperate.

Hi, as of lately I find that each time that I start zoom by putting the link of a zoom room in the browser, it takes ages before the zoom dialog saying that the host will let me in soon appears....is it possible that this happens because I need to install a new version of the zoom client?I am also trying to install again the zoom client but each time it gets stuck at 0% without progressing (on Windows 10)  

What happens is that the spearker test is not working, I can't hear any sound coming out. Mic is okay. I can't hear the notification sounds such as when a participant asks to join, or actually joins the meeting etc. It's funny that I can hear and talk with the participants normally, though. I've tried many things, nothing seems to work. Any ideas?

Hi guys,   I run lectures from home, I have 3 monitors, I set up Zoom and Chrome Browser on half a screen each on my left, I have Power Point presenter view in the middle and the presentation on the right.  In the Zoom window I have it set up to see the participants list and Chat window. I click Screen share and share the right screen (the powerpoint presentation) and instantly Zoom minimizes to the silly little floating window and I lose the chat window. I have to manually reopen the window every time I change shares to keep seeing the chat.  Is there a setting (in windows version) to disable this auto minimize on sharing?  Seached and can not find anything! Cheers, Dave.

Hi, Can someone confirm if Workplace Pro only comes with one licence? We have this account and need at least two people to be able to host meetings (longer than 40mins) independently. We thought this account meant we could do this but currently only one person has the licence and the other is a basic user on the acccount.Do we really need to buy another full licence? Thank you

Maybe a month ago or so, my colleague and I discovered a setting in Zoom that allowed us to customize the appearance of the app. There were a number of background images to choose from, and I selected a delightful vector-style illustration with leaves and such. Today I noticed my app is back to "normal" and the only customization options I can find are just the three different colours (Bloom, Agave, Rose) and Classic.  Was I hallucinating about those additional customizations? Is this something that perhaps the IT administrators at my company have turned off? Or is there some other explanation? 

We saved a recorded meeting of 1.5 hrs locally, and resulting video file is 4 hrs, and audio is delayed and waaay too slow. What happened and can the files be fixed? Thanks!