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Newcomer
March 25, 2022
Solved

Automatically download Zoom Phone recordings

  • March 25, 2022
  • 4 replies
  • 4 views

Has anyone had any luck figuring out how to automatically download Zoom Phone call recordings? A lot of companies that work with sensitive data have to keep local recordings and Zoom has failed to implement an SFTP automation. I know Zoom has an API, but I'm not a developer.

    Best answer by zac2021

    @Dtech SFTP download is not currently possible but you can certainly request this feature by visiting our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team. Thanks!

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    Leverage cool features and how to's from the Community Help Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

    4 replies

    zac2021Answer
    Community Champion | Employee
    March 29, 2022

    @Dtech SFTP download is not currently possible but you can certainly request this feature by visiting our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team. Thanks!

    _______________________________________________________
    Leverage cool features and how to's from the Community Help Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

    Newcomer
    April 7, 2022

    We have it working using the web hooks.  We use web hooks to send us notifications on (1) ring; (2) answer; (3) recording complete and (4) transcription complete.   Lots of good data that gets poked into our SQL database.  On the recording complete post, it includes an URL for the recording file, so we do a second call and insert the recording into our database too.  

     

    We wrote a generic handler on our end that the webhook posts too.  

     

    Dan

    Community Champion | Employee
    April 7, 2022

    @BigDanSRQ That's brilliant and thank you for sharing your solution. Yes, most features that are not available in the Zoom web portal can be solved with our publicly available APIs and web hooks.

    Cheers!

    Newcomer
    January 26, 2025

    You can use APIs to set up an automation to extract the Zoom recordings. If you are not a developer there is a Zoom app, Salepager, that lets you bulk download Zoom cloud recordings.