Products

Below requests are in view of users heavily relying on Zoom SMS. Current set up with SMS just being a tab under the Phone tab lacks visibility for unread SMS messages. 1. Zoom iPhone/Android apps: ability to limit badge count to just unread SMS messages (versus new calls/VMs).2. Zoom Desktop apps: ability to limit badge count to just unread SMS messages (versus new calls/VMs).3. Standalone Desktop/iPhone/Android SMS apps. Similar to native (non-Zoom) phone and sms apps, separating SMS from Phone would increase visibility and usefulness of Zoom SMS. Currently, the user must open app, switch to Phone Tab, and switch to SMS tab to view new and historical SMS messages.

When I get a call most often I just get a notification instead of it ringing to my iPhone.  But sometimes it will ring and sometimes it will not and I'm not sure what is going on.  I don't have a physical phone since I am remote.  I'm set to available but I'm not sure what the problem is.  Just seeing if anyone has ever had this issue and what the possible causes me be and how to fix them.  Thanks.

Hey ihr Lieben, ich nutze bereits viele Jahre Zoom und haben auch immer Musik im Hintergrund gehabt. Seit April habe ich Probleme in einem Meeting meine Musik im Hintergrund abzuspielen. Ich wechsle zwischen Mac und dem normalen PC und habe teilweise auch Mikrofone ausprobiert. Natürlich habe ich bereits unter Audio die Einstellung gesetzt, dass die Hintergrundgeräusche sehr laut aufgenommen werden aber es funktioniert einfach nicht mehr. Was kann ich tun?Kurz:Ich rede im Meeting und möchte auch Musik spielen dabei bzw. wenn ich leise bin ABER es kommt bei den Teilnehmern immer nur abgehackt an oder nur kurz der Start der Musik.  Danke für eure Hilfe.Lg

I've tested to take a group photo with Group Photo App, and it only takes the host's photo even though other participants(2) have allowed to take the photo, the collage is only showing the host, is there a glitch with the App?

hi I  am using the free version of zoom. I am trying to set up a meeting . i have added the invitees addresses ,  however they are unasble to see the invite in their calanders. please hep june 

Since I updated to Zoom Workplace (6.0.1),  I don't have the raise hand feature or any reactions buttons as a meeting participant.  When I host a meeting, those options are available.  How do I get the raise hand feature and reactions back????

Have you all tried writing on the Whiteboard using the new cursor yet? When you try to write, it appears way above the cursor's position! It's impossible!!!Why ruin an excellent product??? It's unfortunate!!I had to switch to Canvas...

We have an EA who wants access to their Executives Zoom Chat to reply to messages etc. I gave them access to the meetings, I am having difficulty finding where I could do this for them in the Exec's user settings.  Help is greatly appreciated, thanks. 

On two separate meetings multiple participants have been unable to join because they got this error message:AADSTS50020: User account '(email)@gmail.com' from identity provider 'live.com' does not exist in tenant '(company name)' and cannot access the application 'https://urj.zoom.us'(Zoom Web Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. how can we resolve this? thank you!

Hi  I need helpI  need advice for broadcasting a funeral over Zoom the podium  will be over 30 feet away from where the laptop will bethe camera will need to cover a wide area say 40 x 30 feet or 13x10m The microphone will need to hear the speaker who is 30-40 feet away. I would prefer something that is connected to a laptop with USBfor both the camera & microphone something that is tripod-mountablenot a lapel microphone but one that will pick up the podium speaker without picking up the people who will be sitting in rows of chairs between me & the speaker about 6 rows of chairs if they whisper to each other during the service.It will also need to pick up the singing of those attending.  the last one I did was with an iPhone but it was impossible to manage the meeting when it was attached to a tripod & most of the screen was covered it was an utter nightmare to do. Wi

Hello,We have a problem with the ZOOM software. When I use ZOOM, everyone can hear me clearly and I can hear everyone.When I make a sound with the bell that I hold in my hand then they don't hear the bell Such a problem calls out that I use the ZOOM program on the computer To verify this when I use ZOOM in the WEB interface then they hear the bell.How do I solve the problem?

I joined a zoom meeting this morning at 8 - 9 am. I joined in a condition I'm not signed in.I then initiate the recording. The host granted the access for me to record the meeting. I remember there's a confirmation pop up asking about do I want to save the recording to local drive and I respond yes.  This is my first time record a meeting in my device, MacBook.around 2 pm I try to find the recording but, I can't find any folder name "Zoom" under my Document folder. I try Go and find Zoom folder, there was no result.Then I sign in to my zoom account to check in the setting where the default folder is. I click on open button from the recording setting page, it's empty. When I check on the folder info, it created just at that moment. Exactly when I click the open button. Any idea where Zoom save the recording to? How can I access it?

All the YouTube guides on how to confirm the addition of a co host show that they go into the zoom settings and then the button, but I just looked for the button and it's really not where they say, I checked the zoom instructions themselves and it's the same button, I don't have it. Why don't I just have that button?

Running Sequoia 15.0.1Hit 'screen share' -- I see this: Click on 'open system settings' and see this:     1) I never had to give this permission before: I just hit "share screen" and shared my screen2) I assumed that something having to do with SCREEN SHARING would pop up in System Settings but arrive at "Screen & System Audio Recording" -- why are we talking about RECORDING when I just want to share my screen LIKE I HAVE BEEN DOING FOR YEARS3) toggled it off, tried many times over and over to be sure I'm not crazy; same result4) hit the " - " to remove zoom from "Privacy & Security" / "Screen & System Audio Re

I created a meeting for Dec. 9, changed it to Dec. 15, then deleted the original calendar entry for the Dec. 9 meeting. I discovered that the (new) Dec. 15 meeting has deleted from Zoom.  The link for this invitation has already gone out via email and social media.  If I click the link - from the invitation I created for the meeting -  the meeting will still open and it appears viable, but I don't know if it is. Also, as the creator, I can no longer see this meeting in Zoom, so I have no way of opening it as the meeting organizer. Help!

I've been having an issue during zoom meetings for my paid account. When someone messages me (I'm the meeting host) in the chat, I can no longer message everyone. The default switches to messaging the person who just messaged me, and when I try to change the setting to "everyone" in the drop-down it remains stuck on the person who messaged me. This seems like a software bug to me. Is anyone else experience this, and do you have any solutions. It didn't used to be a problem, but in the last 6 months or so, it's been happening on both of my zoom accounts after Zoom installed a software update. I'm running on Windows 10 on a PC.

Hi there, I have a series of 7 recurring webinars, however they aren't every week so I deleted the occurrences I didn't need.  Now, I am trying to set one of the webinars from December 19th to 12th, but it's giving an error that the date/time conflicts with an existing occurrence.  I looked in recently deleted webinars and there is nothing there, since it's been longer than 7 days. Is there any way to fix this?

I was going into a meeting and was told to update my zoom workplace which I proceeded to do selecting my Linux system and Ubuntu but it still is not working and no one seems to know what to do about it. Plus all of that made me miss my meeting.  To say the least I'm rather frustrated. Virtual Agents of no use.

Ever since the last update a week ago, my audio is not working with Zoom. Works fine with others apps. How can I unroll the latest update?

I just recorded an hour long ZOOM meeting, it did convert it correctly and now, I see only 22 minutes from my recording, and after that 22 minutes, the recording gets frozen. Is there a way to save and recuperate the recording?Thank you

Hallo zusammen,hat jemand eine Lösung, wie ich Datum und Uhrzeit in lokalen Meeting-Aufzeichnungen deaktivieren oder nach links bringen kann?Danke und GrußUlf

We interview a group of people a few times a year.  Would it be possible to create the breakout room and assign those for 20 min blocks and have a pre-assigned list where those individuals will be transferred to the next breakout room with a dauting process?  As of right now I have to manually move those individuals to the next breakout.  I would like to make it a smoother transition where I could select the individuals that will move to their next group.  Would this be something I could do?

I have desktop Windows with intel core ultra 7 165U and Windows 11 Pro. I got "Your device does not support Virtual Backgrounds" error when I try to select a virtual background. Looks intel core ultra 7 165U is not on Zoom Virtual Background system requirements list, but it is more powerful and newer. Does anyone know why it does not support virtual background?Thanks a lot!

It would be very interesting to have access to Workplaces via Outlook: for each meeting on the premises, a direct redirect to a plan and route is possible.

Zoom Workspaces and ZDM is not available. Anyone else experiencing this?