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Hello. We often conduct meetings in a large open conference room and use a normal microphone and speakers in it. There are no fancy equipment in this room but the speakers are pretty good. Out current set upLaptop A - host (accepts participants, control)Laptop B - hdmi connected, flashes on the projector the zoom meeting, connected webcam facing the speaker, open mic for zoom participants (microphone is from the webcam)Laptop C - speaker, shares screen/presentation The problem is the audio for the zoom participants since microphone is only from the webcam, the output on their part is garbled sound and inaudible at all. I do not live in the US but please may I know what do you call a device what we can plug in to Laptop B to capture audio better in a large open area conference room  

I can"t now find my my recurring meeting to start on my IPad or Phone. This was not a problem till about 4 weeks ago. One off meetings aren't a problem. What do I do? 

unable to find bug reporting system anymore.I have the crash logs. Can I have a support link for bug reports? Update, i found the link but have been blocked from reporting. Not cool

I tried to get into two zoom meetings yesterday (both invites from the same organization).  Identical to weekly meetings I’ve been zooming for almost six years.I was taken to the meeting site, and could see the others...but just for a brief moment.  Then a screen went up and said my device could not enter the network.My laptop is the same one that has been on the other zoom calls...and I have made no changes to it since last week’s meetings.Anyone got any advice?

Hi All,I’m on a free standard plan. Under the Zoom Workspace app->Settings->Video & effects->Virtual Bakcgrounds, the documentation says I should see a “Generate with AI button” but I don’t get one there. Any idea how to enable it? I do have virtual backgrounds enabled in the web portal settings and am able to use both video and image based virtual backgrounds now.The virtual help agent says this about it: ZVAVIRTUAL AGENT10:13 AMI can’t help with why the “Generate with AI” button is missing, because that troubleshooting detail isn’t covered in the Zoom public knowledge base content I have available. 

Zoom Workplace, up to date version. If I open settings window, it stays atop of all other windows making use of other apps impossible.When I tap on View More Settings, a browser opens and... I can't use it, because the original Settings window blocks me from it.What is the sacred logic that I am unable to understand, is behind this?

Hi   Are Zoom Clips recordings using the same cloud recording storage space, just like ordinary recordings from meetings and webinars? That is eg. 5GB available for Pro licenses is shared between all stored recording types? Or maybe it's currently using some additional, unlicensed space?   I'm curious since it's not precisely mentioned anywhere.   Cheers Lukasz

I've installed the latest version of the CITRIX AGENT on my Virtual Machine NAME: CITRIX VIRTUAL APPS AND DESKTOPS 7 2023 LTSR CU4 UPDATE 1 - VIRTUAL DELIVERY AGENTVERSION: 2203.0.4001.4345 including the followingZoom Client for VDI - 5.17.248.50Zoom VDI Plugin Management - 5.17.248.50Zoom VDI Universal Plugin - 5.17.248.50 on my local machine my camera is working fine and I have installed the following:Zoom VDI Plugin Management - 5.17.248.50Zoom VDI Universal Plugin - 5.17.248.50 however still unable to Zoom to detect the camera via the Citrix VDI, it works fine on the local machine but not the camera the links which i used are the following:https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB006

Hello,  i have a problem with my university and I need to prove that I joined the meetings of a lesson. I can’t find a detailed history of the meetings that I joined, I only found the past meetings IDs but it doesn’t mention how many times I joined the same meeting ID, because it was the same every time.Please someone help me with this I is very important!!!!

Hello everyone,I am planning to purchase a Zoom Phone plan mainly for USA business calling and I would like to hear real user experiences before purchasing.I need a USA virtual phone number and want to use Zoom Phone for making and receiving calls in the United States.I would like to know: Is Zoom Phone call quality good for USA calling? Do calls connect instantly or are there delays/issues? Have you faced call drops, voice lag, or network problems? Is the service reliable for business use? Does it work well internationally outside the USA? Please share your honest experience with Zoom Phone service. Thank you.

I will be hosting a webinar and have a slideshow to share.  I have tried practising this, but when I share my screen and bring up the slideshow, it covers the whole width of the screen and I can’t find how to bring up the chat box.  Also, the attendee still sees the top of my screen where it says ‘File, Edit, View… etc. How do I resolve both of these? 

줌 결제를 진행하지 않으면 회의를 40분 밖에 하지 못하여 결제를 했는데도 불구하고, 회의가 종료되었습니다.  제대로 서비스를 받지 못했다면 제가 결제를 한 금액이 정당한지 여쭤보고 싶습니다. 

I’m trying to use “My Notes” to save the transcripts of my meetings with clients.  It is saving the transcript but, when I try to export it, only the title goes, not the transcript.  I am able to export the summary, though, with no problem.  Can anyone help?  I’ve followed all the steps I can find on the internet to resolve this issue but, nothing is working. Thank you in advance!

 I need to recover a recently deleted zoom meeting 

I know that Zoom uses registrant and attendee data to create registration and attendance reports for webinars. Does it use this information in any other way?

I am using windows 11 and Movavi software suit which has Movavi Screen recorder. Movavi records video and audio from non zoom platforms but does not record audio (only video is visible). Suprisingly, the audio was recorded sometimes but did not record most of the time because of which I have lost many education zoom webinar audio. How to fix issue.

Hello, I have a workplace account. I am trying to figure out language translation. When I set the close caption to a different language, it always defer back to English. Some of my student students for example speak and read Spanish. Is there a mechanism for The user who speaks a different language to receive close caption just on their screen and their preferred language. Also, when the instructor is speaking, I understand there is a feature where the end user who speaks a different language can hear the instructor voice in their language. I find some of the land translation features to be confusing. Essentially, I’m trying to assist my students who speak Spanish to receive their closed caption in Spanish, and also have the instructor voice translated in Spanish. It is also my understanding that the Spanish translation in zoom is not very accurate.

I need the other person to be able to see me while I share my screen. I'm in an Android phone. Is there any way I can do this? 

I scheduled a Zoom meeting this morning. When I logged on, it asked if it should creats a text of the meeting. I checked YES. The text off the meeting cannot be forund in Summaries. What happened? Thank you.

Why are my individually scheduled weekly meetings (same date and time) being (automatically??) rescheduled to recurring meetings? This changes the personal meeting id, which I do not want to happen.

Hi, I’ve been having this issue with my mouse cursor for a month. It started happening after I updated my Windows version to Windows 11, but I’m not sure whether these events are connected or not. When I’m sharing a PPT or Google Slides, which are the main content I usually share, everything works normally. However, whenever I need to transition to a new tab, such as Google Docs or Youtube, while still screen sharing, my mouse cursor completely disappears and I cannot do anything about it. It has been so frustrating, because I cannot click on anything, not even on “stop sharing”, and I just have to wait for it to be back. My students say they still see my mouse cursor as I’m moving it desperately trying to get its control back.  I have searched for a solution for this issue in this forum, but most of the results I got are from years and years ago, and none of the recommendations given solved my problem - such as updating Zoom’s version. Can some

It appears to me that every window on Windows remembers it's last location and size when the application is closed.  Except Zoom Meetings.  It opens this huge oblong box covering 2/3rds of my screen every. single. time.  I move it to the side and and resize it to get my work done.  Restart, boom, back to the center.   I know, first world problems, but seriously, why can't Zoom perform like every other application?  Yes, I've shift-closed, ctrl-closed, closed following any other article I could find that would give me a clue.  (Don't get me started about the "X" in the upper right corner not closing an application.  I'm seriously thinking this app is getting a kardashian complex (huge resource usage, always has to be the center of attention, can't believe everyone doesn't know who it is..)  

I have uninstalled and reinstalled and I am unable to see the option to record while on a zoom meeting through my iPhone. I click on the three dots but the option is not there to record nor save to system. My classmates are able to record and are using the free version as well even during my zoom meeting they are able to record.

I can't install zoom workplace app in this devices , samsund tablet galaxy tab A 2016

A couple of weeks ago I had a small meeting with 5 people and there was terrible echo, as if in a large reflecting hall. We meet regularly and in the past  we’ve resolved issues with eg logged in on 2 devices, logged in via browser and app simultaneously. But this was worse than any of those. In my settings I’ve got original sound for musicians On, and Echo Cancellation On. Advanced > Echo cancellation is set to AutoTimeline: I opened the meeting and person A joined. Immediately severe echo.  So looks like problem is me or person A. After the others joined we did the usual routines of muting each person at a time, then tried muting everyone and un-muting one at a time. No difference, including muting A made no difference. So I closed the meeting, rebooted, and started the meeting again. This time person A joined last, but we still had the echo reight from the start of the first person joining. (Though the quality of the echo was a bit different.)So this time