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I have the application installed on my Windows 11 PC.  When I schedule a meeting, Zoom states that the host is my Microsoft Work Account. I used to be able to use Office365 Outlook to schedule a meeting. This function is no longer available. I can only enter invitations by manually typing in the addressees. How do I switch Zoom from being associated with my Microsoft Work Account to being associated with my Microsoft Personal Account? I created my account using my email address and Microsoft Personal account.

Hi all, I’m having ongoing issues setting up a Logitech TAP Scheduler as a Scheduling Display only — no meetings, no Mac/PC — just to show room bookings from a connected Google Calendar. Here's what I’ve done so far:-I connected my Google Calendar via Zoom’s Calendar Integration (already visible and synced in the portal).-I created a Zoom Room for Shared Spaces.-I linked the room to the calendar account.-I generated an Activation Code under the Room's Device section.-I entered the activation code into the TAP Scheduler. However, even after doing all this, the TAP Scheduler still says:"To use the tablet, make sure the room’s computing device (Mac or PC) is signed into Zoom Rooms."I don't want or need a Mac/PC connected — I just want it to operate as a calendar display for room scheduling. Things I also tried:-Factory reset the TAP Scheduler multiple times.-Deleted and recreated the Zoom Room. Is there anything else I might be missing?Has anyone else successfully

Devices:Poly G7500 (OS: 4.4.2-434042; App: 6.4.0 (6657) )Poly TC8 (Maybe OS: 6.4.2-7000764; App: 6.4.0.3448 )Behaviour:The Poly TC8 is now stuck at searching for upgrades after booting. I did a reset on the TC8 itself, but it still is stuck.The ZDM doesn't recognize it as online or connected though it is connected and has full internet access, as well as access to the G7500 over the same network.It does not search for an update if it's offline. That's the only point where I can reset it completely or can enter it's settings at all.What happened before:The devices failed to upgrade, which I then started manually with https://us02web.zoom.us/location to upgrade to the latest version.It started to upgrade after removing it from the room and connecting it back to it.What I expect:The update to work or the TC8 to stop searching for the upgrade after reboot.What I think:Either it's bricked or needs a manual downgrade  to another app or OS version to accept the upgrade and run it fu

Hi,since I updated Zoom to version 6.0.x on my laptop (windows 10), the audio volume is very low.I've not been in a larger meeting since the update, only one-on-one meetings. My audio volume is just like always, I can hear just fine in every other application. The sound test in zoom is also ok, I hear myself clearly, the volume of the test sound is adequate. However, I can hardly hear the people that are in the meeting with me.  I have to turn up the volume on my laptop to a degree, that it hurts my ears when I run an audio anywhere else.What can I do to solve this?

Hello Zoom Community.Sorry if my question was asked already. I could not find the answer.My current set up is a set schedule every week on what times I am available for each day of the week. Zoom scheduler also looks at my Google Calendar to see what is open. So if I have something personally blocked off my Google calendar, it won't show up on the Zoom Scheduler availability for the users to book.My question is, how do I delete the availability on specific days within the month? For example, let's say my availability is 10am-8pm on Thursday, July 5th specific to client review meetings. How do I delete the availability on that specific Thursday but still have then 10am-8pm still be available for all other Thursdays?Right now I manually block off the time off my Google calendar. My set up is that I also have another Zoom availability for certain types of bookings I can still be available for on July 5th (example new client meeting).Is there a way to just remove the Thursday "client revie

Dear Zoom Community I have a single monthly subscription for Zoom. The check for updates is missing from my profile. The trouble shooting advice tells me to contact my IT Admin team - as a single user I don't have one, so the advice is inappropriate. How do I get the check updates back. Many thanksLynn16

All of a sudden when I log into zoom meeting new box appears, are you sure you don't want audio and video. Only option is yes. The Audio and video have redline with Triangle and !. I click it but won't allow to turn on

Displaying the actual meeting name on the top of the screen can be a useful feature to help ensure that participants are in the correct meeting. This can be implemented by adding a label or text field to the user interface and populating it with the appropriate information, such as the meeting name or conference room name, before or during the call. The exact implementation would depend on the specific technology or platform being used for the meetings.

Hi, I am using zoom for a long time now with the same laptop, and same airpods. lately, when I use my airpods for zoom meetings in my non-mac laptop the volume is so loud and I can't lower it down even when my computer and zoom volume is 0. It doesn't happens on any other app neither if I use my airpods for zoom meetings on my iphone. what can I do about it?

Hey, Just wondering, if we make any changes to our published apps, especially user-managed OAuth apps, do we need to unpublish them first? We updated the OAuth redirect URL in our app, and since then, we've been getting an "Invalid redirect - 4,700" error, even though we're using the correct URL. Any help on this would be really appreciated. Thanks.

HeyHaving an issue when joining breakout rooms - both when manually tryinging to join myself or when the host invites me. It causes the app to essentially freeze, going to a black screen, with a loading icon. I then get stuck between the breakout and main room, and can't access either and have to leave the meeting - but I think also have to force close zoom to get it to actually exit the meeting.  I also know this is happening to a few others.  I am on a Samsung Galaxy S22 Ultra, one UI version 6.1, Android version 14. Zoom version 6.1.7.23563 (updated on August 6th) Any help and advice would be appreciated 

Whenever I join a Zoom meeting, only my initials are displayed and not the profile pic I created in my account. I have tried everything but can't seem to put my finer on why it is not displaying. It used to but ever since I updated a new profile pic, it will not display. Any feedback would be appreciated. Thanks

Hello,  I just re-installed zoom on my laptop (mac) and my camera is focusing and moving on my face instead of having a fixed recording. Can you please help find where i can cancel this setting and get back to a fixed camera? In other word I don't want the camera to follow my movements while i move. Thanks a lot, Andréa

I am a very small business just starting out.  I use zoom to forward business call to my personal phone.   When my personal phone rings I would like to determine if it is a personal call or a business call being forwarded by zoom.   Any suggestions would be helpful. Thank yiou

HelloI announced Meeting on May 11thI was surprised that I did a meting number on a pairI published a link for themIs there a possibility that at the specified time I will open one link and those who enter from the other link will join on the main meeting?Thank you

I do not have the 'view' tab on my screen during meetings, I am unable to choose gallery or speaker because the 'view' button is not there. Can anyone help?

yes so every time I boot Zoom on macOS Ventura 13.0.1 i get this modal notification saying:Unable to install updates Error code:10004“Retry” & “Close” buttonsRetry never works. Can use existing install version which is Version: 5.11.6 (9890)haven't been able to restart mac and see if that helps yet.known issue?

Bom dia a todos, Fizemos um live e colocamos para gravar, ao final fui baixar a live e ela tinha parado a gravação, isso já aconteceu com alguém?Tem como saber se alguém parou de gravar porque tinha vários coanfitriões?   

So far, I haven't found such a problem with support, so I'm turning here. The problem occurred on the Galaxy Tap S10 FE device. I need to enter a camera broadcast, a screen broadcast to show a presentation, and record the entire session at the same time. But if you start the screen broadcast and go to the presentation (by minimizing the zoom), the zoom automatically turns off the camera video. Only the split-screen mode helps, but it doesn't look as good.

Hi. Our outbound Caller ID shows "Private Line" instead of our company name. I looked up the steps to change it and the company name appears to be in the system correctly so not sure how to address this issue. Our clients won't accept our calls because they think it is a spam call, so this is a significant issue for us. Any suggestions on how to resolve it? Thank you!

Dear All,I just updated Windows 11 Pro on my ASUS Vivobook Pro to the latest updadte and found that the speaker stop working, no sound coming out, just a very short period then stop no sound. But when I tested the microphone on Audio Setting, it work normally and the speaker also produce sound from my microphone. Only Test Speaker does not  work, so can not hear anything from other members on the meeting.Temporary Solution:I downgraded Realtek High Definition Audio driver from the latest version, from version 6.0.9357.1 (24/05/2022) to  6.0.9231.1 (31/08/2021)  and the speaker produce the sound again.I am not sure it is the new latest Zoom update that needs to be patched or my ASUS Vivobook Pro that needs to be patched. Zoom Technical Team please help to investigate this  issue so we can use the latest audio driver from Realtek.  Thanks and hope this helps.

Hi,Is it possible to forward messages written in a group chat or channel to the member's registered email addresses? At times, users do not see the messages in the chats and it would be a very good feature to send a reminder to users via email to check the chat/channel for any unnoticed activity... Thanks

Hello everyone, Do you know if there is a way to link the AI summary to Zaiper?Right now the best solution is to add the email summary to it, it's not clean but we can at least add the body of text, for notes and the next steps. Do any other options come to mind? Maybe with the webhook? Would that require beta App extensions or APIs?

Hello Community, When I sign into my Zoom Account I am directed to a QR code to register for an authentication app of your choice.I don't have an authentication app on my iMac, so I then click 'go back' and then click 'skip', which allows me into my account. According to my Zoom Account Profile under 'Sign In' the 'Two Factor Authentication" is set to 'On'. My question to the Zoom Community is why when my Two Factor Authentication is set to On, do I not receive an SMS to my mobile phone with a code and why can I open my account without the necessity a Two Factor Authentication code. Regards,TonyVision!    

I've had this problem for a while now. I attend regular meetings and my job is to occasionally share short videoes. Maybe 1 out 4 times there is no sound and someone else has to step in and share the video.  For the meeting today I did a sound check before the meeting and there was no sound when sharing the video. I restarted my computer and didn't have anything open and then sound was fine. 20 minutes later it didn't work. I didn't touch anything else and did used the exact same video and settings. I run the latest version of zoom on Windows 10. And yes, I have checked the box for "share sound" and "optimize for video". Is there anything I can do? I feel like a complete idiot when people message me that I have to check the box to share sound. I have this problem about once a week.