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Hi, last week I used Zoom Pro account (for 100 participants) and I could create small group chat with a few participants in my meeting. Then my Zoom Pro account expires and I joined a team (organization), now I can host meeting with 300 participants. But I could no longer create small group chat in my meeting anymore. Now the chat windows doesn’t have the button to “create new chat”, instead I could only chat in the same windows like the old Zoom (2 years ago).Does anyone face the same problem?

Hi, I just noticed that if I share my screen, the person who views it, see the colours slightly shifted, kind of desaturated, with less contrast. I am on OS X 13.1. I would like to subscribe to a paid plan but I would like to solve this issue before. Can someone please help? Thanks.

Hola. Estoy buscando una licencia de meetings para 3000 usuarios. Si alguien puede arrendarmela o alquilarla por un dia. Estare agradecido.

Is there a way to default the menu for all those attending a meeting so that Q&A is visible and not hidden in “more”. We use it for less formal info sessions, but it’s been annoying to use as non zoom natives don’t know to look in the more menu, and end up defaulting to chat. Am I missing the option?

If we dont have Zoom CRC license with us and want to connect Zoom call from our Cisco Room kit plus device. is it possible? 

My tests work fine speaker and mic, but when my participants join, they can't hear me andI can't hear them

The Zoom AI Companion is using incorrect pronouns in the meeting summary. Please update the logic used for determining pronouns to either use the pronouns provided by the user within their Zoom account and/or always use gender neutral pronouns.

I'm suddenly getting emails notifying me of lots of my recurring meetings being auto deleted.  I have to go in and recover them manually.  this has never happened before and I didn't do anything.  it's happening while I'm logged out of zoom.  I've changed my password in case it's being hacked but it's still happening.  Any ideas? TIA

Looking for the admin option to turn off that controls the Display Name.  We have people changing their display names and I'd like to block that access off. Any ideas? Joe

Others say they can’t hear me but I hear them fine. New iPad. I have to get my mouth really close to the microphone for them to hear me. 

Hi everyone,I am organizing an online meeting for 140 participants and need some expert advice on the best workflow, as I’ve encountered several limitations during my dry runs.Our Setup: License: Zoom Workplace Pro (considering an upgrade to Large Meeting if necessary). Requirements: A main plenary session followed by 4 breakout rooms. Accessibility: We have professional Sign Language interpreters who need to be visible alongside the speakers in both the plenary and all 4 breakout rooms. Language is English, participants come from over Europe. The Challenges: Spotlighting: I cannot seem to spotlight both the speaker and the interpreter simultaneously within the breakout rooms. Participants struggle to see both. Recording: Breakout rooms are not automatically recording to the cloud, and local recording requires manual action from participants. As for exporting the chat. Closed Captioning: AI-based live transcription doesn't seem to carry over or function within the breakout room

I need meetings that require registration (so we can track who attends the meetings) BUT users always need reminding and we don't want to have to manually send out reminder emails (from the Meetings -> Meeting Name -> Registration -> View -> Resend Confirmation Email). Can we use a generic link that is good for everyone? OR can we configure Zoom to automatically send everyone their links a few minutes before the meeting start? This is a bit of a nightmare for us adminstration-wise.

I would like seek any possible way to look for the missing part of the recording. The internet was not really stable. There was a 6 hour session and needed to be recorded. However, there were only 4.5 hours videos. I did not realize that the recording stopped for the last one hour.....I recorded to the local computer...... I am desperate to find the solution to get back the last hour video. Is there any way I could do? It is very important lecture for the exam... @RecordingIssues 

Hello,I am experiencing a reproducible issue with the Zoom desktop client on Linux.Environment: OS: Kubuntu 24.04 Desktop: KDE Plasma Session type: X11 Zoom client: 7.0.5 (3034) Package type: official .deb, not Snap Install path: /opt/zoom GPU: Intel integrated graphics + NVIDIA GeForce RTX 4050 Laptop GPU xdg-desktop-portal: installed, KDE and GTK portals detected Problem:When I try to download files from Zoom chat in the desktop client, the download always fails. Zoom opens the file save dialog, I choose a destination such as ~/Downloads, /tmp, or another folder, but Zoom immediately shows Failed.The same files can be downloaded successfully from the Zoom web version. File previews inside the desktop client also work, so the file is accessible and the network side seems to be fine. The problem appears to be specific to saving/downloading files from the Linux desktop client.What I tested: Verified write permissions: touch ~/Downloads/test.txt && rm ~/Downloads/te

I am having problem in having two meeting at the same time in zoom where i have purchased 1000 participants package. How should I make two meeting at the same time using this 1000 participants. package 

As the title says, the remaining meeting time is obscured by an overlay of top right window icons as seen below:Remaining meeting time overlaid by top right window icons 

I am experiencing the same issue. The Meeting Tab is completely missing in the updated Zoom app. This entire functionality has disappeared, and it is extremely frustrating.@Zoom – Please address and fix this issue immediately. Without access to the Meeting Tab, I am unable to view or manage my saved meetings, which makes the app practically unusable for me.Kindly treat this as a priority and restore the missing functionality as soon as possible.

Problem StatementWe're experiencing media desynchronization when conducting Zoom meetings through a Windows 365 Cloud PC environment accessed from Mac endpoints. The primary symptom is audio-video timing misalignment during video conferences, suggesting potential issues with media processing pipeline optimization.Technical ConfigurationClient Hardware: Mac Mini (macOS Sonoma 14.5/14.6 & 15)Virtual Environment: Windows 365 Cloud PC with Zoom VDI clientZoom Architecture:Zoom VDI Client (Windows 365 cloud PC)Zoom VDI Plugin for Mac (local endpoint)Network Infrastructure: Consistent high-bandwidth connection verifiedSoftware Versions: Latest software releases of both VDI componentsSymptom AnalysisPrimary Issue: Persistent audio-video desynchronization with noticeable camera feed latencySecondary Effects: Intermittent echo artifacts requiring session restartConfiguration Impact: Mac-side Zoom adjustments yield no improvementPlugin Effectiveness: No observable performance differential wi

I’ve noticed since the beginning of this week that Zoom stopped sending me notifications when my recordings are ready. I already checked my Zoom portal and confirmed the setting is turned on. Our company Exchange server isn't receiving these emails either. Any idea what might be causing this?

Hello Zoom Support Team,I am experiencing a persistent issue on my Windows laptop and would appreciate your help.Since I bought my device (HP OmniBook 7 Laptop 17-dc0xxx, Windows 11), two host/co‑host controls are completely missing in every meeting:- The option to *lower a participant’s raised hand* does not appear at all.- The option to *Ask to unmute* for muted participants is also missing.These options are simply not there — they do not show up in the participant list or anywhere else.When I join the same meetings from my Samsung phone, everything works normally. The problem exists *only* on my laptop.My current Zoom version on Windows is: *Zoom Workplace 7.0.2 (34412)*.To troubleshoot, I have already done the following:- Uninstalled Zoom from the Microsoft Store and reinstalled it.- Uninstalled Zoom and reinstalled it directly from the Zoom website.- Restarted my laptop.Unfortunately, none of these steps resolved the issue.Could you please advise what might be causing these two co

Hola, no puedo ver una grabación de un seminario compartido, me dicen que los demás participantes si lo pueden ver. Adjunto pantallazo con el problema.Agradezco  la ayuda.Saludos.

Hi, My housebound 94 year old MIL has been using Zoom on her ipad since Covid lockdown to keep in touch. She finds it invaluable. Recently she has experienced problems logging in to meetings due to continuous pop ups asking her to upgrade and now the addition of Calendar items filling up her home screen and reducing the size of the Join Button. Is there a way to get rid of all the clutter to just allow her to log in to a meeting without all the confusion it causes her?

zoomミーティング中、延長したときクラウドへ録画していると整理したと通知が来て、ミーティングが停止される。回避方法はあるか

Hi folks. My first post here... I click on 'meetings', I get the circle, with nothing coming up... suggestions? Have shut down laptop/ rebooted etc.

   I run customer research interviews over Zoom and process transcripts programmatically (via Claude/AI tools). After each  interview, I extract key quotes with exact timestamps and want to save short clips of those moments as permanent Zoom Clips to  share with stakeholders in Notion.  The current manual friction:  The Watch Highlights feature auto-selects moments I didn't choose. To create clips from my own extracted quotes, I have to: open  the recording, deselect all of Zoom's auto-highlighted moments, then manually hunt for and select each of my timestamps. This  is the most tedious step in an otherwise automated workflow.  What I investigated:  - The Zoom Clips REST API (/clips) only supports uploading video files — there's no endpoint to create a clip from an existing cloud recording by specifying a time range  - Watch Highlights has no API surface at all — it can't be controlled or pre-seeded programmatically  What I'd need to automate this:  1. POST /recordings/{meetingId}/cli