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This STILL seems an issue.We have an Enterprise license for a very large company. I host Software training meetings. I went into my “upcoming meetings” a week before. I named an “alternative host” who also is on the enterprise license. He did NOT receive an email. I forwarded him the email link that I “copied” from the meeting details. He clicked on it, and it prompted him to register, then said “host cannot register”, The meeting he is named as Alternative Host does NOT show in his upcoming meetings. Very frustrating when you are trying to have a back up instructor step in for you. Does Zoom have any reasonable resolution for this? Is there some work around?

No access to the Zoom Pro I paid for . The invoice indicated that I paid for whiteboard whereas it was Zoom pro of 1 year subscription I paid for

I am coming from Vonage Contact Center where we could easily give each agent a proficiency number with a simple slider in the user admin.  The logic was simple, the highest priority agent received the calls first, if there was a tie then it reverted to longest without a call.  During the Zoom sales pitch we heard the same thing existed.  If it does I sure have not figured out how it works.  All of my agents except two are setup as proficiently level 4, two are set to 1 as they are only needed to take a call when the queue fills.  It seems like engagement distribution is the first step in the process, and that the routing profile using proficiency never kicks in.  Is there another way to do this? Queue settings 

Hi. For Zoom webinar, we set a 1-week reminder for attendees and panelists. A panelist received the reminder email, but the email did not note that they were a panelist. Also, the Join link/URL in the email is slightly different than the link/URL in the “Invite Panelists” section of the “Invitations” setting.Is there a different setting that needs to be changed so panelists receive the correct email reminder, noting that they are a panelist? Or do we need to let the panelists know that they should ignore the reminder, and that we will send the “panelist” invite manually?Thank you. 

Hi Zoom Community ,I’m part of DevStory, an app development company in Australia , and we specialize in iOS app development. Currently, we’re focused on optimizing app performance and user experience while tackling occasional crashes during high-usage periods.We’ve made strides with:UI/UX testingPerformance optimizations, but some peak load issues persist.If you have experience with optimizing iOS apps or troubleshooting crashes, feel free to share your tips or strategies. For more on our work, visit [https://dev-story.com/au/mobile-app-development-company-australia/].Thanks!Note: We follow Zoom Community Terms and Guidelines.

Hi Zoom Community,I want to confirm whether the Add Meeting Registrant API endpoint is accessible on a free Zoom account or if it requires a paid plan.My current setup:Free Zoom account Server-to-Server OAuth app created under this free account Node.js backend calling the Zoom API Scopes configured: meeting:write:meeting:admin and meeting:write:registrant:adminWhat is already working:I am successfully creating scheduled meetings using:  POST https://api-us.zoom.us/v2/users/me/meetingsThis returns 201 Created with a valid meeting_id, start_url and join_url. Token generation and authentication are working correctly.What I want to confirm:When I call the Add Registrant endpoint:  

when I program a meeting with interpreter, zoom delivers video in local language, audio in local language and audio with interpreter, but not video with interpreter to download, is that correct?, is there any way to download the video with interpretation?

Hi Team, I’m aware that in the dashboard you are able to see participant information such as IP Address, etc. And that you’re able to retrospectively grab that information for meetings in the past.Say a guest user attempts to join from their browser, and is just in the waiting room and leaves. They never join the meeting. Are we still able to see information about them like IP Address, Location, Microphone etc? Given that they never joined the meeting i’m inclined to think no, the docs are unclear on this specifically. (I know that in meeting reports waiting room people are excluded)Thanks!

Since I updated to Zoom Workplace (6.0.1),  I don't have the raise hand feature or any reactions buttons as a meeting participant.  When I host a meeting, those options are available.  How do I get the raise hand feature and reactions back????

Hi everyone 👋I try do display several “Featured sponsors” on the lobby homepage.I can only see PLATINUM Sponsor in the setting list.I cant see GOLD and SILVER sponsors although the documentation mentions “The Edit featured sponsors panel will appear containing a list of your sponsors categorized by tier.”https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058086Thanks for helping  

This is for the Zoom 5.13.11 app on Windows 10 Enterprise, when using the "Schedule Meeting" feature. I need to add a long list of invitee emails. Through trial and error I was able to figure out I could only enter 1 bare email address at a time, then hit space to convert it into an object, limited to no more than 64 characters per email address. There is no pop-up suggestion to guide the user on adding even the first email address, and I did not find any guidance in the docs nor here (so far).The field does not accept email standard list entries like "User Name <email address>", nor does it accept a comma-separated recipient list that might be copied from the recipients of an email application, which would seem like a sensible option. The one workaround I found was that I could paste a list of semi-colon-separated email addresses so long as no single pasted block exceeded 64 characters. Thankfully in vim I can quickly convert

Hi everyone,Has anyone noticed brief audio dropouts since the recent Zoom desktop update? In several meetings, audio cuts out for a few seconds while video and internet stay stable.I’ve already updated Zoom, tested different headsets, and tried both Wi-Fi and wired connections, but the issue still happens randomly — especially in longer meetings.Curious if others are seeing this or have found a fix. Thanks!

I am experiencing the same issue. The Meeting Tab is completely missing in the updated Zoom app. This entire functionality has disappeared, and it is extremely frustrating.@Zoom – Please address and fix this issue immediately. Without access to the Meeting Tab, I am unable to view or manage my saved meetings, which makes the app practically unusable for me.Kindly treat this as a priority and restore the missing functionality as soon as possible.

For years, I had my Zoom set to automatically copy the ZOOM URL to my clipboard every time I opened a meeting. That was very helpful. That no longer works and I can't find it in the settings. Can anyone help me with this? TIA!

I scheduled a Zoom meeting this morning. When I logged on, it asked if it should creats a text of the meeting. I checked YES. The text off the meeting cannot be forund in Summaries. What happened? Thank you.

I have a Mac mini with a LG screen attached. Zoom meetings have been functioning for over two years on this set up, but as of today, zoom is not recognizing my Brio. I have restarted multiple times, tried to select the Brio in system, settings, browser, settings, and Zoom settings. I went into teams to try to release the camera but no luck. Completely quit teams. Thoughts?  

Is it possible to save  the meeting transcript from a zoom call ? how does one do that ?

We sometimes have sessions and a cohost or host may make an unwarranted action (e.g. close the breakaway rooms)How can I get the log of the Host and co host activities or actions made during the session? 

We currently have a zoom webinar setup but we have decided to do breakout rooms and I am aware you can convert your webinar into a meeting. My question is when I go to do it it gives me a pop up that I will lose my registration details. Is it best to wait to change it before the event closes since I will need to pull the registration details of our participants?  

Since the last update, I can no longer see any of my recurring, anytime meetings under the meeting tab. Does anyone know how I can access them in the desktop client or is this another thing that I must do from the browser?

I’ve been having this issue where Zoom AI Companion would inconsistently generate meeting summaries.  I was then forced to ensure that I manually enabled AI Companion from Zoom Workplace before I started the day to ensure I got a meeting summary, even though all settings were set to auto start AI Companion had been set.  Last week after the latest update, I’m not getting any AI Companion summaries!I’ve reviewed all of my settings with other co-workers and all the necessary AI Companion settings are in place.  Even Zoom Workplace shows that AI Companion to auto start is enabled, but I no summaries still.  Here’s a full lie of what I have confirmed as being set.Meeting summary with AI Companion (ON)auto-start........ start meeting........ send an email...... Automatically share summary with Only me....... All  onZoom chat section> summarize with AI Companion (ON)Smart Recording with

After the most recent Zoom update for iPad, I’m not able to share documents from my Google Drive App or other PDFs from Safari.  There is only a blank grey screen that appears.

I have lost my important zoom recording to the auto-delete feature. Now this recording has been deleted permanently and is not there in the trash also. Is there any way to retrieve recording which is not there in trash also?

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I use ‘Registration’ events, so Zoom sends out unique links to every participant.I am incurring a lot of admin time dealing with corporate clients who say they have never received the Zoom link. From conversations with many of them, this is not a case of them not looking in their spam/junk folder. The emails are being blocked by corporate mail filters. I end up sending their links by copying them from the Zoom interface and using my own email address to send them. This works -- but it’s extremely time consuming and tedious. Currently, I am having to manually send links to approximately 20% of registered participants.From my own experience, I know that Zoom is being used by spammers to invite me to meetings that I have never signed-up for. Presumably, it’s this usage which is causing the spammer reputation of Zoom’s emails and so causing them to be blocked by an increasing number of systems.An ideal fix to this would be to send emails using my own address. This c