teams has hijacked my brio camera/mic | Community
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New Member
William Dwyer
New Member
April 21, 2026
Question

teams has hijacked my brio camera/mic

  • April 21, 2026
  • 1 reply
  • 20 views

I have a Mac mini with a LG screen attached. Zoom meetings have been functioning for over two years on this set up, but as of today, zoom is not recognizing my Brio. I have restarted multiple times, tried to select the Brio in system, settings, browser, settings, and Zoom settings. I went into teams to try to release the camera but no luck. Completely quit teams. Thoughts?

 

 

    1 reply

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    April 21, 2026

    Hello,

     

    • Force Quit Teams: Sometimes closing the app isn't enough. Activity Monitor on macOS to fully terminate any lingering Teams or camera processes.
    • Unplug/Re-plug: Unplug the Brio, restart the computer, and plug it back in after logging in.

    Regards

    W
    New Member
    William DwyerAuthor
    New Member
    April 21, 2026

    Thanks for that. I uninstalled teams, but still no luck. I new the Brio was OK by testing on another Mac. Finally connected the Brio (USB-A) to an adapter and plugged into the USB-C port and everything came back to life. Apparently there is some problem with the two USB-A ports on my mini.

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