Zoom Emails Often Blocked by Spam Systems -- High Administrative Burden

I use ‘Registration’ events, so Zoom sends out unique links to every participant.

I am incurring a lot of admin time dealing with corporate clients who say they have never received the Zoom link. From conversations with many of them, this is not a case of them not looking in their spam/junk folder. The emails are being blocked by corporate mail filters. I end up sending their links by copying them from the Zoom interface and using my own email address to send them. This works -- but it’s extremely time consuming and tedious. Currently, I am having to manually send links to approximately 20% of registered participants.

From my own experience, I know that Zoom is being used by spammers to invite me to meetings that I have never signed-up for. Presumably, it’s this usage which is causing the spammer reputation of Zoom’s emails and so causing them to be blocked by an increasing number of systems.

An ideal fix to this would be to send emails using my own address. This could be achieved either by allowing me to enter my own SMTP details into Zoom and have them send my invitations via my own system -- giving those emails the protection of my own mail server’s reputation, DKIM signature, and SPF settings. Alternatively, by Zoom sending using my domain name and adding unique DKIM signatures to Zoom’s emails while giving us the DKIM key and SPF settings to add to our domains, like email service providers have been doing for many years. I also believe that WebinarJam does this.

The administrative burden of using Zoom is reaching a point where I am likely to look for an alternative provider.