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Hi everyone,I recently set up my Zoom Phone Unlimited plan (Basic) last week. In my Zoom desktop and mobile apps, I can see the SMS/Text tab option available.However, before sending any outbound texts to customers, I want to clarify the setup process. Can I directly start sending and receiving SMS to US/Canada customer numbers right away through the app, or is registering a 10DLC (TCR) SMS campaign mandatory first?If 10DLC registration is required for business texting on Zoom Phone, what is the current approval timeline, and will outbound texting be blocked until it is approved?Thanks in advance for your guidance!

Help! I can't figure out how to turn off Center Stage on iPad Air. I've looked in settings, Zoom setting, while in a meeting.. Help!

从中国大陆无法加入会议，显示错误代码33002，什么原因，如何解决？本人系付费账号，中国大陆参会者无法登录zoom、不登录zoom的情况下通过链接直接入会显示“无法加入会议，错误代码33002”

the format here has changed. I can choose to join or host but no choice to schedule a meeting as I have done in the past.  Help?Kathi Grace

Trying to come up with a simple way to have the agents monitor if thee are calls in the queue.  I was trying to set up a BLF button on their phone, but the only way to do that is to set them up to monitor the group.  If I do that they have access to listen to calls.  If I take that privilege away then it also take it away from the supervisor.  Does anyone have any ideas.

I decided to give it a try this afternoon, the new Zoom Meeting Transcript option, to try and capture more of the feeling of the meeting rather than just my own take on it.  My intent had been to have the transcript and compare it with some of the things that I had typed for the Therapeutic Counselling session.  I have reviewed it as a single entity but then looked for how to download this transcript, in case I needed to put on a USB flash drive for Court.  This is where things became a little unstuck.I could not find, anywhere I looked, the link, button, ability to download this “Safe” document.  I could save it but only into my Zoom Documents or Notes.  This doesn’t work for the UK GDPR for keeping Client Notes in one place where they can be kept secure.  All documents are saved to a secure USB Flash Drive and then locked away in a safe.  I can not safely say that the documents can be saved as securely on a cloud.I await the community responses.

Has anyone experienced this?[01-Sep-2026 19:37:45 America/Regina] Zoom API add_clip_collaborators Error | clip=gVW3QDLBSAO5lo85woyo5w | Status: 400 | Body: {"code":7001,"message":"Unable to share the clip, you have reached the daily limit of 5 external shares. Please try again after 2026/9/02 01:52 PM."}Any input would be appreciated.Joel

We want to allow transcription during meetings for accessibility - the running transcript sidebar, not the flashing captions - but we don’t want participants to be able to save the transcripts.Is there a way to enable transcription but disable saving? Thanks!

This doesn't seem possible currently, but I would like to be able to create "breaks" in the business hours in Zoom. For example, I would like to be able to set my hours from 8am to 12pm, and 1pm to 5pm, each day so my phone doesn't ring while I'm on lunch. Granted, I can set to DND but I have a more unique example where that's not the best option. We are a university and faculty have different class times where they don't want to receive calls on their computers while in class. Sure they can set DND while in class, but if they don't remember to set it, they will get a call in the middle of class. It seems like it would be useful to be able to set multiple business hours for each day. Does anyone else have a suggestion?

Hi,I’ll run a multiple language training course and I want to use the Zoom translated captions instead of an interpreter. However, when interacting with participants in different languages I’ll use the chat. I found a functionality to enable message translation for the chat ( https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058049) and asked my administrator to activate it. He has done it but the ‘translation’ option in the ‘...’ menu doesn’t appear in the chat messages. Could you please help??? 

I just bought a new Samsung phone. I cannot connect to my car's Bluetooth audio through the Zoom app at all. It is very frustrating. I cannot find an audio setting in either the app or website that helps. My Bluetooth audio is working perfectly for evey other app.

Hi everyone,Today I had a masterclass of almost three hours, and I'm trying to understand and get some help to recover a portion of my recording.I experienced this issue today 9/7/26 during a Zoom meeting.I was given permission by the host  to record and save to my computer as always, However, during the meeting, the recording stopped on its own and I restarted it about a second later. This happened once when we were about 2 ½ hours in the class.  As a result, the final recording was supposed to be split split into two separate files of different lengths, but I can only find the second part of the recording. .I'm absolutely certain I didn’t manually stop or pause the recording, and I didn’t change any settings during the session. Please help as I have to prepare for an exam this coming week.Has anyone else experienced this? Could it be related to something on Zoom’s side?I need to find out how to recover the first part of my class, if possible. Any insight into what might have caused t

 I blocked someone and then deleted their chat but now we settled the issue and we've been trying to talk but I cant unblock because I can't find their contact and when they try sending a friend request to me I can't see it, I hope zoom can come up with a solution for this issue.

Bulk deletion for saved notes and files in My Files is missing or unclear. Having to delete each meeting individually after transcribing. Hopefully the Developer can add a Select All → Delete/Move to Trash option for easier management.

I regularly host online teaching sessions on Zoom and frequently use breakout rooms so that students can work in smaller groups.My breakout room settings are configured so that participants automatically join their assigned breakout rooms when I open the rooms. Most of the time, this works as expected.Occasionally, however, a participant does not join the assigned breakout room. On my Breakout Rooms panel, the participant's status then shows as “Not Joined”. The participant remains in the Main Room and is able to speak to me and ask for assistance in joining the assigned breakout room.This creates a problem.When I click on the name of a participant whose status is “Not Joined”, Zoom displays the “Move to” option, but only allows me to move that participant to one of the other breakout rooms. There is no option to move the participant to the Main Room.By comparison, when I click on a participant who has successfully joined a breakout room (shown with the green status indicator), the “Mo

Can I get a definitive answer from Zoom about the order of participants who have their hand raised?  My understanding is similar to this answer, ordered in the participant list by who raised their hand first, which makes sense.  Is the gallery view sorted that way as well? https://community.zoom.com/t5/Zoom-Meetings/The-list-of-participants/m-p/106901 

The official Zoom 7.1.5.4332 RPM has dependency issues on openSUSE Tumbleweed. It requires mesa-dri-drivers and freetype >= 2.6, but these dependencies cannot be resolved as declared. Tumbleweed provides libfreetype6 2.14.3, which provides freetype2, not freetype >= 2.6. We solved the installation by rebuilding the RPM with rpmrebuild and removing these two requirements. Best regards,Alejandro

While I have the Original Sound for Musicians ON, my instructor cannot hear me play.  This is a new computer to me and the general sound is improved, he says, but my strumming is muted.

The auto-correction in Zoom Chat is frustrating. There is currently no way to turn it off on Linux/Fedora.For example, when I type:ich habe am 01.01. eine Nachricht erhaltenZoom automatically changes it to:Ich habe am 01.01. Eine Nachricht erhaltenIt capitalizes both the first character of the message and the word after 01.01., apparently treating the date as the end of a sentence.I have disabled IBus/Typing Booster auto-capitalization, and the behavior still occurs only in the Zoom desktop client. This appears to be Zoom’s own chat editor.Please add a setting to disable all automatic capitalization and text corrections. Users should be able to send exactly the text they type.

The Zoom desktop app keeps crashing or freezing. I'm using Fedora Linux. Please just provide a working app. The app is now so overloaded with unnecessary bloat that nothing surprises me anymore. On top of that, there are questionable features that intercept keystrokes in the chat window - what's that all about?

Today on #apieceofCX we look at a recent addition to the #Zoom contact centre offering, Data Tables.Data Tables give the opportunity for local data to be referenceable within contact centre flows, providing a bridge to a full CRM solution & in the past couple of months since introduction, they have already evolved to be very useful for Zoom CX admins. 

once I try to install zoom from rpm on my current fedora (44) workstation, I get an error:Failed to read package header from file "zoom_x86_64.rpm"It is possible to workaround using commands such as sudo rpm -Uvh --nosignature --nodigest /(...path...)/zoom_7.1.0.3715_x86_64.rpmbut it looks like there is some problem with the packages. it first appeared on zoom 7.0.5 rpm (previous linux version).Claude claims the problem may be related to rpm 6.0 installed on fedora, meaning zoom packages the zoom app using an obselete rpm protocol (rpm v3), I doubt it since it looks like rpm 6 has been around for a while - but problems appeard only last month.thank you

Hi, I use a Thinkpad X1 Gen 11 with a Raptor Lake chipset/cpu and an IPU6 camera with openSUSE Tumbleweed.IPU6 cameras have been a long standing issue and are still not fully supported everywhere but with the latest software in openSUSE:- kernel 6.13.4- libcamera 0.4.0I can finally at least get a video picture from the qcam application which is part of libcamera.Camera is also referred to as "ov2740" in case that is important. Still the latest Zoom client 6.3.11 does not show any video. It selects the Camera "ipu6" but it stays black. Anyone knows the state of support of this camera within Zoom? Should I rather raise a support issue? Thanks, Wolfgang

I’m using :Zoom Workplace for LinuxVersion 7.1.5 (4332)There is no ability to use a dark mode while, to my knowledge, there is the option for this on many other platforms.  Is there any updates on adding this feature?

Hi Everyone, I wonder if someone can help me. I want to use zoom to record a number of videos for my online course and  would like to have a different background for my video. I  am on a free plan and have looked through the various articles in the community support section but cannot work out how to change the background on my video. I would be grateful for any assistance that people could give.  Kind Regards Richard