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Newcomer
Mar 30, 2026 3:21 PM UTC
Solved

Turning off white border framing my display while using Zoom meetings

I now have a white clouded border framing my display on Zoom meetings.  Can I turn it off?  If so, how?

    Newcomer
    Sep 10, 2026 7:25 AM UTC

    Solved! (I think.) It is the Edgelight feature in Mac OS. When your camera is active, click on the camera icon at the top of your screen and you’ll see a bunch of options, including Edgelight. You can turn it on/off there. Apparently it can auto activate in dim light.

    11 replies

    MGSR
    Community Manager
    Community Manager
    Mar 30, 2026 4:28 PM UTC

    Hello ​@Jerome Cannon,

    Welcome to the Zoom Community! We’re glad to have you here!

     

    Zoom does not have a built-in feature that adds a "white clouded border" around your display during meetings. This effect could be caused by a video filter, virtual background, or a third-party application.

    Here are some steps you can try to remove it:

    1. In your Zoom desktop client, click your profile picture and select Settings.
    2. Go to the Background & Effects tab.
    3. Check if any Virtual Background, Video Filter, or Studio Effects are enabled. If so, set them to None or turn them off.
    4. Restart your Zoom client and join a meeting to see if the border is gone.

    If the issue persists, it may be related to your camera software or another application running on your computer. Try closing other video-related apps and check your camera settings.

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    Newcomer
    Jul 8, 2026 2:04 AM UTC

    That is not the issue.

    Zoom now has a white border that shows on my desktop whenever the video is on, even when I’m using a separate camera. I want to shut that OFF but the option doesn’t appear in any of the settings. How do we turn it off? It’s very distracting and totally not needed?

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    Newcomer
    May 22, 2026 1:08 PM UTC

    No, Zoom added that damn border. I ignored a pop up asking if I wanted it and there it was. I want to get rid of it. I don’t see anything in settings that would fix it.

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    Newcomer
    May 23, 2026 6:28 PM UTC

    I have a solution! I’m not going to use zoom. That should fix it. 

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    Newcomer
    Jun 24, 2026 9:17 PM UTC

    I have this as well. All Settings have been checked and the ability to turn if off is nowhere to be found. Zoom added this and it is not a part of my Mac settings. How can I get rid of this?

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    New Member
    Aug 13, 2026 5:07 PM UTC

     

    Video (bottom of screen, click the carat) -> Video and effects settings -> Vdieo -> Adjust for low light.

    I have no idea why nobody gave a straight answer to this. It is such an irritating problem.
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    Newcomer
    Sep 10, 2026 7:14 AM UTC

    I have the same issue. Turning off the Adjust for low light option is not a solution. Gemini and Claude both have extensive suggestions with links to numerous online discussions of this problem. What is going on here? 

    Here’s something related: if I do a screen capture of Zoom in this condition the white border does not appear in the screenshot. What does that mean? Must be a clue as to what is going on.

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    Newcomer
    Sep 10, 2026 7:25 AM UTC

    Solved! (I think.) It is the Edgelight feature in Mac OS. When your camera is active, click on the camera icon at the top of your screen and you’ll see a bunch of options, including Edgelight. You can turn it on/off there. Apparently it can auto activate in dim light.

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    New Member
    Oct 27, 2026 1:13 PM UTC

    That worked to get rid of frame for me to deselect Edgelight as described above - Yay and many thanks!!

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    Newcomer
    Sep 17, 2026 4:07 AM UTC

    I followed Eveningcloud’s last post and it worked like a charm!   thank you.  It IS the Mac camera setting not Zoom setting.  Phew! 

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    aluyun
    Community Manager
    Community Manager
    Oct 27, 2026 2:39 PM UTC

    Hi Community Members!

    Thank you for your participation and contribution. I have gone ahead and marked the resolution I provided above as the best answer so others in the community can benefit from it as well.

     

    Please feel free to reach out anytime if you have other Zoom-related queries.

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