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New Member
Oct 28, 2026 10:17 AM UTC
Question

Lisensi tidak bisa di tetapka

Saya memiliki 4 lisensi tetapi tidak ada yg bisa di tetapakan ke akun manapun
 

    1 reply

    aluyun
    Community Manager
    Community Manager
    Oct 28, 2026 2:14 PM UTC

    Hi ​@Rohit Sharma,

     

    Thank you for joining the community. Your account is signed in, but your current permissions don’t allow assigning licenses (or checking/assigning other users’ license entitlements). License assignment requires being the account Owner or an Admin (or having a custom role with user/license management permissions).

    What you can do next (self-serve):

    1. In the Zoom web portal, go to User Management > Users and check what your Role is.
    2. If you’re a Member, ask the account Owner/Admin to either:
      • assign the licenses to users, or
      • change your role / grant you a custom role that includes license management.

    I hope this helps! Please feel free to reach out anytime.

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