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Hi, When someone share pptx to me by zoom, why the ppt file saved no extention type? I need to manually choose ppt app to open it.. Thanks.

Hello Zoom Community, We are currently deploying Zoom Workplace 7.1.0 across our Windows 11 enterprise environment and have identified an issue reported by Microsoft Defender Vulnerability Management.Microsoft Defender is detecting the bundled OpenSSL libraries within the Zoom installation as vulnerable:libcrypto-3-zm.dll – Version 3.4.4.0 libssl-3-zm.dll – Version 3.4.4.0These files are located under: C:\Users\<username>\AppData\Roaming\Zoom\bin\ As a result, Microsoft Defender is generating an "Update owning apps: vulnerable OpenSSL libraries detected" recommendation and associating these files with multiple OpenSSL CVEs (including CVE-2026-28387 and additional OpenSSL vulnerabilities).This currently affects all of our deployed Zoom clients. Could you please advise:Are these vulnerabilities acknowledged by Zoom for Zoom Workplace 7.1.0? Is Zoom planning to update the bundled OpenSSL libraries to a version that addresses these CVEs (for example, OpenSSL 3.4.5 or later)? Is there

I am hoping you guys can help me.When i answer a zoom phone call, about 20 seconds into the call, the sound/mic will completely stop.This happens with internal and external calls.I have checked firewall settings, uninstalled/installed zoom and Jabra direct for my headset.I have also tried USB and Bluetooth headsets.Changed PCs. It has to be a zoom issues, but checking the call logs, the signal is not lost and all shows no problems.Everything is all up to date.All settings match on zoom and the pc settings. There is no pattern.5 out of 6 calls will do this. Sometimes cut out at 20 seconds, other times I can be on the phone for 20 minutes and it will then cut out.An error message pops up saying Microphone has stopped working properly.I can then make another call straightaway while the error message is showing and it will work perfectly.Again could be 20 seconds, could be 20 minutes before it stops working.TIA

I have an account at Zoom, and my question is how do I turn on the CC function so that I can reda along with hear what the other party is saying. 

I am a virtual teacher who has essentially been unable to effectively deliver instruction after the latest update. Here are the issues:1) constant freezing2) unstable connections 3) chat replicates messages up to 60x4) black screen when sharing document camera5) lags when screen sharing video6) audio constantly cuts out Troubleshooting Attempts1) Reinstall and update Zoom on all devices2) Update operating software on all devices3) Reset laptops to factory settings4) clear caches and history 5) log into Zoom from my personal home internet with students 6) Reset students' home internet Nothing has worked, and it has been 5 days. I use MacBook Pro 2020 and the students use the latest HP Chromebooks.

ズームに接続すると「不明なエラーが発生しました。エラーコード100056000」が表示されます。どう対応すれば良いでしょうか。

Zoom 5.11.10 and 5.11.9. In a meeting using KDE on Wayland right click menus appear at random places on the screen and clicking outside the menu does not cause it to close, though using the Esc key does. Also clicking on the shield icon at the top left of the meeting only produces the dialogue for a brief flash and it then disappears. It all works correctly  though if I run Zoom with XDG_CURRENT_DESKTOP set to GNOME. 

Does anyone know why people can't receive my Zoom meeting email invitations? I also tested with my own email address and I can't receive any Zoom email invitations either. I checked the spam email box as well and they are not there. I am using a paid Zoom Pro solution for small businesses so it is not a free basic account. Thank you!

I'm having an echo issue with 2 way communication for zoom webinars. I have live participants in a building atrium and people dialing in. When someone in the atrium talks on a microphone, the people dialed in hear the person echo. But if a remote person talks, their voice sounds fine coming through the speakers in the atrium.  Here is my setup. I've also attached a layout of the setup1. Allen & Heath QU-16 sound board          a. Handheld microphones are connected (XLR)          b. MacMini is connected (XLR to 3.5mm)2. Roland VR50HD AV Mixer          a. XLR connected from QU-16 sound board to Audio In          b. MacBook Pro running Webinar Live stream USB to USB Streaming USB3.0/2.0 to USB                     I. Microphone is unmuted (so remote people can hear presenter in atrium)          &nbs

I use Indeed to schedule interviews with potential candidates.  They allow for third party video conferencing, but I need to paste a video link.  I do it this way because Indeed has access to my calendar so the candidate can pick a mutually beneficial time.  The problem is, I dont know where to get the video link without first creating a dummy interview in Outlook and than copying that link to Indeed to send to the client. When the client picks a time, I then have to go back to Outlook to edit the dummy interview so that we are using the same link.

I recorded a meeting through the cloud feature - everyone on the meeting was notified with the audio and chat feature when I began and finished recording. However, I didn't get an email following the meeting with my recording details and likewise, the recording is not showing up in my cloud recordings under my account. I even checked my computer and local recordings even though I am 100% positive I used cloud recording.I saw some people recommending looking through the deleted recording files, but I have never once deleted a recording so I don't even see that as an option on my screen.Has anyone else had this problem and know how to solve/where to look? Thanks!

I have freezing happening.  For the first few seconds of a meeting all is well.  Then all the pictures freeze.  Note:apparently MY picture is not freezing for othersif someone shares a screen, I can see it no issue.Internet connection:  This happens at both my home and business offices, and this is the ONLY problem I am having.   I have had both internet connections checked and there is no issue with either.Close unnecessary applications and tabs: This happens even if zoom is the ONLY thing open on the computer.Update brower/system: regularlyUpdate zoom app: I have uninstalled and reinstalled several times.  The first meeting after a reinstallation sometimes will work. I am in Chrome but not on a Chromebook. I cannot figure out where to find the 'video settings'.  I have tried to follow the directions to my account, settings, etc etc.  Video settings is not an option.  

I just got started with Zoom phone, and I've noticed that the callers need to put an extension number that I chose to make the call.how can I disable it? and just get a regular direct call?TY. 

In pre-pandemic days, Madwire’s offices bustled with energy and action, sales celebrations, and impromptu dart games. This family-owned tech company has grown to one of the largest employers in Fort Collins, Colorado, thanks to its strong culture of collaboration and fun.   When COVID-19 cases began to ramp up in early March, Madwire’s busy headquarters quickly went dark as employees transitioned to working from home. With Zoom Meetings & Chat and Zoom Phone, “we had everything we needed to transition to a fully remote company,” said David Jones, CTO of Madwire.   Madwire’s team wanted to figure out how to emulate its unique workplace culture in a new virtual world. In our latest case study, Jones shares how Zoom enables Madwire’s remote work environment and helps this close-knit company celebrate employees.   Celebrating sales on Zoom Team Chat  “When we were in the office, we had sales screens where people could announce that they made a sale, met their goal,

I will be doing a group presentation and had a couple of questions or advice:  - If I have my view set to gallery so I can see all participants (about 12), will the recording show the gallery view or will it show my presenting-While presenting, if I use some presentation slides, will the recording show the slide with a small pic of myself talking through the slide?Thank you

I'm leading training for 150 people involving around 20/25 breakout rooms.  I would like to set 3 different tasks that are assigned to breakout rooms randomly during one breakout session.  Is there a way of doing this?

This is a Zoom Events problem. Yesterday I tried to upload a file with 79 Sessions in it to the Event Content -> Sessions area. I immediately received the error: ! An error was encountered when processing your request  Now whenever I go to the Sessions area I continue to get this error message along with a spinning cursor. I see no Sessions and there is not even a button to add Sessions manually. It's been over 8 hours. I've tried logging out and logging back into Zoom. I tried clearing browser cache. I tried a different browser. No help. Has anyone else experienced this and how did they resolve it? I have a ticket open with Zoom but have had no response yet. I'm in dire straits as my event will start in less than a week and I have over 100 paid registrants. 

Hi, Can someone confirm if Workplace Pro only comes with one licence? We have this account and need at least two people to be able to host meetings (longer than 40mins) independently. We thought this account meant we could do this but currently only one person has the licence and the other is a basic user on the acccount.Do we really need to buy another full licence? Thank you

We use the registration element for our meeetings and some users are unable to register as they receive an error saying their email address is invalid.  It is from a university, so does not take the standard format .  Their email address looks like this  ***********.  Any advice?

I have meetings for a small group of people (40 to 50) several days a week with the same ID/passcode.  I don't want to change the ID/Passcode if possible and would like to add a rather generic user to the account that could open and host the meeting.  Then I can share that username/passcode with a few leaders.  Is this something I can do without losing the ID/Passcode meeting and without giving the generic username/passcode access to admin/billing etc.?  How should I do this?  Zoom doesn't seem to be set up for this type of use.

Mac zoom has darkmode but for windows darkmode has not been added does anyone know the status and why it has not been added?

Hi Hope you are doing well.I am Shawn Michal, a student of Electrical Engineering. Due to this pandemic, our institute is providing online classes instead of physical ones.  I am using zoom for the last 2 years. I did not face any issue but today I am facing a strange issue and just because of this issue I am unable to join my important class which is related to air conditioning. Whenever I click on the link to join the class it shows an error with this notification "You can't join this class".  Someone can guide me about this that how can I sort out this issue? I will be very thankful to you for this favor. Thank You

I was with a friend and noticed what might be a recent change, but I was wondering if anyone else encountered this issue. The zoom app responds to Dark Mode on my Android Device on the main screen (start a meeting, Join, Schedule, Share Screen). But when I start a meeting, the meeting itself is always in dark mode. My participants list is black (white text on a dark background). Is there another setting or feature for this? I'd like to be able to have my meeting window in the black text on white background if possible, or at least follow the Dark Mode setting when I turn it on in Android. 1. Turn off Dark mode on your android device 2. Choose New meeting or join a meeting 3. Note that the window that pops up for the meeting is in dark mode and doesn't seem to be affected by changing the Dark Mode on the device. Android app -> 6.2.2 (24621) 

Hey everyone.In zoom can host or co-host disable participants to pin anyone in the meeting,. Can anybody clarify please.

I desperately need to obtain some zoom recordings from a few months ago. They are crucial to my education. I did not know my zoom account had been canceled when my husband switched credit cards. Please help me. Thank you.