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Newcomer
HeidiK312
Newcomer
June 7, 2024
Solved

Meeting Summary not rendered

Yesterday I turned on meeting summary, as I have done for other meetings in the past,  but it didn't render and there's no record of it on my Zoom account. Is there any way to find it if it exists?

    MGSR
    MGSRAnswer
    Community Manager
    June 14, 2024

    Welcome to the Zoom Community @HeidiK312 and @LB222222! We sincerely appreciate your contribution to bringing up this issue and sharing it with the community. Such participation is highly encouraged, as it allows other users to provide solutions and assistance.

    We would advise to login to your web profile, click on AI Companion and meeting summary. 

     
    If you did not receive an email but you are sure that it was recorded, you should find the recording here.

    Should you need further assistance, please let us know.

    Thank you, and have a fantastic day!

    View in thread

    6 replies

    Newcomer
    LB222222
    Newcomer
    June 14, 2024

    Yesterday I had the same problem and I'm certain I saw the little star logo in the top left corner of the Zoom Meeting,,,,,,, What are my solutions to find it?

     

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      MGSR
      Community Manager
      MGSRAnswer
      Community Manager
      June 14, 2024

      Welcome to the Zoom Community @HeidiK312 and @LB222222! We sincerely appreciate your contribution to bringing up this issue and sharing it with the community. Such participation is highly encouraged, as it allows other users to provide solutions and assistance.

      We would advise to login to your web profile, click on AI Companion and meeting summary. 

       
      If you did not receive an email but you are sure that it was recorded, you should find the recording here.

      Should you need further assistance, please let us know.

      Thank you, and have a fantastic day!

      Translate
      Newcomer
      annEvanston
      Newcomer
      June 16, 2025

      I had the same problem today. It worked perfectly in the past (I use one-on-one) and today, nothing. It is not in this location you are suggesting, and the meeting was 2 hours ago. I
       do not record these meeting, no reason or need the companion, but the summary is great! 

      Translate
      MGSR
      Community Manager
      MGSR
      Community Manager
      June 21, 2024

      Hi @HeidiK312 

      Did you see the previous response?
      If it has resolved your inquiry, please press the Accept as Solution.

      Should you need further assistance, please let us know.

      Have a great day!

      Translate
      MGSR
      Community Manager
      MGSR
      Community Manager
      June 28, 2024

      Hi @HeidiK312 

      Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.
      Should you need further assistance, please let us know.

      Have a great day!

      Translate
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