Scarlett_Alaniz
Newcomer
Newcomer
since ‎2025-04-14
‎2025-04-14

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User Activity

Wrap Up Time Prompt popping up while still in an Active Call

2025-04-14 09:07 AM
Hi! Looking for some support on this issue we had with one of our support agents. They were in a live call and midway through the call, the wrap up time prompt popped up, yet they were still active in the call. The wrap up also showed under their sta...