RickU
Newcomer
Newcomer
since ‎2024-10-25
‎2024-10-25

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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

User Activity

We have Zoom Phone Basic. Callers are able to leave a message at our number (just tried it myself), but neither the call nor the message appear in the appropriate tabs in the Phone section of the web portal. What am I doing wrong?