About corydeburd

corydeburd · 2023-05-02 04:24 PM

I'm hoping someone can advise me on how to troubleshoot an audio issue. I have an issue where every so often my Zoom audio will cut out for 1-3 seconds although the video continues. While not frequent, it means I can miss key pieces of information. (...

corydeburd · 2023-11-23 09:21 PM

Yes, I really hope it can be looked into other than the "try all the generic solutions of reinstalling etc."

corydeburd · 2023-08-19 10:57 AM

After a few months of testing, I can confirm neither updating the drivers nor reinstalling Zoom helped. I did notice the issue primarily occurs in group calls. Can you/anyone suggest a diagnostic?

corydeburd · 2023-05-09 07:59 AM

OK got it. I will try this. It may be a while before I can confirm whether this helped or not because it requires a long meeting to test. But I will come back to this thread eventually with the result. To be honest, I'm a bit skeptical of it being an...

corydeburd · 2023-05-08 01:21 PM

AnswersWindowsSometimes external, headphonesI can try updating the drivers QuestionsI can update the driversIf the problem persists, would it be appropriate to re-post here? It's a long-standing issue so not sure this will fix it but I can tryIs ther...

corydeburd · 2023-05-08 12:05 AM

Thanks for thisThere are no issues during audio testingHowever, the actual audio issue affects < 1% of audio, so perhaps a few seconds of dropped audio in a half hour call. I have not tried to run the testing for 30 minutes or soBoth the advanced opt...

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