jndavid
Newcomer
Newcomer
since ‎2023-04-18
‎2023-04-18

User Statistics

  • 1 Posts
  • 0 Solutions
  • 0 Likes given
  • 0 Likes received
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

User Activity

I want to train a new employee on how to take help desk calls

2023-04-18 06:52 AM
I want to train a new employee on how to take help desk calls, how do I stay on a meeting with them and be able to pull in the phone audio of the incoming or outgoing call? Or maybe there is feature I am missing that would make this task easier. I am...