jndavid
Newcomer
Newcomer
since ‎2023-04-18
‎2023-04-18

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I want to train a new employee on how to take help desk calls

2023-04-18 06:52 AM
I want to train a new employee on how to take help desk calls, how do I stay on a meeting with them and be able to pull in the phone audio of the incoming or outgoing call? Or maybe there is feature I am missing that would make this task easier. I am...