About stevesm

stevesm · 2022-12-22 09:29 AM

I have not used Zoom on my Windows 10 computer for a few months. I just started using it again and my video will freeze intermittently. Switching video off and then right back on again unfreezes it. I noticed a quick audio buzz and CPU spike when thi...

stevesm · 2023-03-30 10:31 AM

FWIW I ended up wiping the machine and re-installing Windows. The issue went away, but pretty drastic approach to solving it.

stevesm · 2023-01-06 09:02 AM

Here's a bit more info. I was on Teams meeting yesterday on the same computer and I heard the momentary audio buzz that I often hear when my Zoom outgoing video freezes. In teams the video did not freeze. So it feels like maybe it is something to do ...

stevesm · 2022-12-23 01:26 PM

well, TBH, I cannot be sure as I do not know what to monitor in real time. The Zoom statistics show the CPU well below 50%. If I had low bandwidth, wouldn't I see issues with participant video as well?

stevesm · 2022-12-23 09:58 AM

no G-Hub. will keep investigating. I have not seen it happen when I am on mute (which is not very often!!) but maybe my audio is an issue. Again, the only issue is MY video freezing - everything else works fine.

stevesm · 2022-12-23 09:57 AM

Thanks for that. I am using Zoom successfully on other computers so I think the bandwidth is ok. I was monitoring the statistics during my last call and saw almost no dropped packets. Speedtest shows 85 down up and 5.5 up.

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