About allen_reger

allen_reger · 2024-04-02 01:59 PM

I do not have an answer for you on this, but just wanted to affirm that I've experienced this too. One of our users reported today that some of her calls are not being logged despite our settings that auto save is true. I'm investigating and also not...

allen_reger · 2023-11-27 03:18 PM

I'm sorry to say I think this is a known, ongoing, frustrating phenomenon for others as well. Check out this thread: https://community.zoom.com/t5/Phone-System/Zoom-SMS-Salesforce-Integration-Issues-Questions/m-p/113008. Sounds like this is something...

allen_reger · 2023-05-24 05:47 AM

All the same issues and questions here. We've been on Zoom Phone for Salesforce for months now, and none of our users will use the SMS feature because of these. Zoom should really address these concerns and suggestions.

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Re: Zoom Phone Integration w/SalesForce - all calls show unlinked symbol, but they are logged - fix?

Re: Inconsistency in recording full SMS conversation with a lead on Salesforce

Re: Zoom SMS Salesforce Integration Issues/Questions

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