dkaseman1
Listener
since ‎2022-06-28
‎2022-06-28

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More Granular Real Time Analytics Requested

2022-06-28 10:46 AM
Our agents are more productive when they can view a "real time" wallboard with more granular details.This would be top most on our wish list! We'd also like to be able to drill into the call queues to the agent detail levels and show a panel with all...