leonglaisan
Newcomer
Newcomer
since ‎2021-11-24
‎2021-11-24

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User Activity

Downloaded MP4 file does not have visual/image

2021-11-24 01:48 AM
HI I recorded the meeting on cloud and then when I downloaded the files, the video file has no image. It is fine on the cloud and also can be shared via the zoom cloud. Any suggestions how to get the full MP4?