zoomphone613
Newcomer
Newcomer
since ‎2025-12-07
‎2025-12-24

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  • 3 Posts
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User Activity

External contact does not ring in a sub nenu

2025-12-24 05:15 PM
In a sub menu, I have set up key one to go to an external contact, but it does not ring. Instead, the system plays a message saying the person is not available. However, if I put the same external contact directly in the main auto receptionist, it do...

External Numbers Don’t Ring from Sub-Menus

2025-12-24 04:45 PM
Hello, I’m having an issue with Zoom Phone Auto Receptionist routing. If the main menu is configured so that pressing a key (for example, Press 1) routes directly to an external phone number, the call rings correctly. However, if Press 2 on the main ...

Zoom Phone Auto Receptionist: External Numbers Don’t Ring from Sub-Menus

2025-12-24 04:39 PM
Hello, I’m having an issue with Zoom Phone Auto Receptionist routing. If the main menu is configured so that pressing a key (for example, Press 1) routes directly to an external phone number, the call rings correctly. However, if Press 2 on the main ...